Blog Products: Immersive Processor
Can I connect more than one KLANG:1 to a host via USB?
No, that is not possible. Instead connect all devices via Ethernet.
Why does the KLANG:1 / KLANG:1pro get warm or hot during operation?
We occasionally receive questions about the surface temperature of the KLANG:1 and KLANG:1pro.
The housing of both products is intentionally designed to act as a heat sink and is an integral part of the cooling system. As a result, the enclosure may feel warm or even hot to the touch during normal operation, especially after extended use.
This behavior is expected and is fully within the specified operating limits of the product. Both the KLANG:1 and KLANG:1pro have been thoroughly tested and validated under high-temperature operating conditions to ensure reliable performance and long-term stability.
No additional cooling equipment is required when the unit is used within its specified environmental conditions and with adequate ventilation around the device.
The operating temperature of the enclosure does not indicate a fault and will not cause the unit to behave erratically. If the product is operated according to the instructions provided in the user documentation, it will continue to function as designed.We occasionally receive questions about the surface temperature of the KLANG:1 and KLANG:1pro.
The housing of both products is intentionally designed to act as a heat sink and is an integral part of the cooling system. As a result, the enclosure may feel warm or even hot to the touch during normal operation, especially after extended use.
This behavior is expected and is fully within the specified operating limits of the product. Both the KLANG:1 and KLANG:1pro have been thoroughly tested and validated under high-temperature operating conditions to ensure reliable performance and long-term stability.
No additional cooling equipment is required when the unit is used within its specified environmental conditions and with adequate ventilation around the device.
The operating temperature of the enclosure does not indicate a fault and will not cause the unit to behave erratically. If the product is operated according to the instructions provided in the user documentation, it will continue to function as designed.
– Benedikt Krechel, Chief Technology Officer (CTO) KLANG:technologies GmbH
How to separate Dante and Control with VLANs?
Learn more in this guide on how to separate Dante and Control networks
What is a link-local or zeroconf IP address?
It’s an automatic IP address in the range 169.254.x.y/16, assigned when no DHCP server is available. Devices can still communicate with each other on the same subnet.
If your KLANG system can’t find a network with a DHCP server (the box that normally hands out IP addresses, e.g. a WiFi router), it will just give itself a number automatically so everything can still talk to each other. These self-assigned numbers always start with 169.254… and are called link-local addresses (sometimes also called “zeroconf”). It’s nothing to worry about — your devices will still connect and work together. For bigger setups, engineers might introduce a DHCP server or may switch to fixed IPs, but for a quick jam or smaller shows, link-local works fine out of the box.
How many KLANG devices can be connected?
Depending on your input channel requirements and the number of mixes required, more than one KLANG device can be connected to the same control network. Input channels arriving on KLANG:fabrik e.g. via MADI, can be routed to other KLANG:fabrik’s and KLANG:vier (48kHz only). Dante input channels can be routed to as many receiving devices as needed. Depending on the network load Dante Multicast flows have to be used and managed switches with proper IGMP snooping and QoS configuration should be used.
Most KLANG immersive processors can be configured to work in a cascade of units.
There is no limit other than your network limitiation as to how many KLANG:fabrik and KLANG:vier can be added to your network. KLANG:app will show each KLANG device available on your network.
How many :apps can be connected to KLANG immersive processors?
Our products are designed and tested to be used with at least 1 :app or :kontroller per mix, plus 2 :apps for engineers. In most cases is is possible to use even more apps, there is no fixed limit.
How do I back up all settings and collect log files from my KLANG system?
To back up all internal settings, presets, and log files from every KLANG device and connected KLANG:app instance:
1. Open KLANG:app
2. Go to CONFIG > INFO > Collect All Logs
3. Wait until the button turns green
4. Click Save Logs as ZIP
5. Send the ZIP file to KLANG support if needed
This creates a full backup and troubleshooting package for your entire system.
Can I open and edit my KLANG show files offline without being connected to a processor?
Yes. KLANG:app has a built in offline editor. Follow this link for more details.
How do I protect mixes with a password?
It is now possible to enter a KOS Login Password. Users need to know this password to connect to the processor in Show or Admin mode. Follow this link for more details.
Can I protect channels from changes?
Yes, channels can be hidden in KLANG:app running musician or personal mode and on kontrollers and therefore be protected from changes. Follow this link for more details.