Blog Products: Network
Why do KLANG show files and log files have a time offset?
KLANG uses UTC timestamps throughout to support devices with multiple time zone settings simultaneously. This explains why you see a constant time offset.
See details here to determine the offset: https://en.wikipedia.org/wiki/Coordinated_Universal_Time
Do I need a WiFi router? Which kind is best?
You only need a WiFi router, if you want to connect KLANG:app on smartphones or tables, e.g. for personal mixing or for a monitor engineer when working on the stage. A hardwired ethernet connection is always the best choice for critical communication links, e.g. when running the DiGiCo console integration. We recommend to use a hardwired ethernet connect whenever possible, especially for laptops or computers with an ethernet port.
There are two different frequency bands for WiFi – 2.4 GHz and 5 GHz. We recommend to use dual band WiFi routers or Access Points. The 2.4 GHz band might get very busy or noisy when several mobile devices are around. The 5 GHz band tends to be the better choice. In many systems it is possible to define unique SSID to the 2.4 and 5 GHz bands, so it is easy to see on a mobile device on which band you are working on. Modern mesh routers are more intelligent and tend to provide the best performance in all situations.
Why do I loose connection to the KLANG processor with a 10G network adaptor?
Newer Mac computers might ship with a fast 10G network adaptor. This adaptor sometimes runs into communication issues if the connected device (e.g. a network switch) does not support 10G. In that case a significated percentage (e.g. up to 50%) of the network traffic might be dropped, but it is hard to troubleshoot as it still works from time to time. This issue has not been addressed properly by the manufactured of these computers, yet.
Solution: Use a USB Gigabit network interface.
What kind of network switches work with Dante?
Generally, managed switches with deactivated EEE are preferred for Dante networks.
How does Dante Follow / AutoConnect work?
KLANG:kontroller can be configured to automatically patch Dante to the mix output of a KLANG processor.
What operating systems are supported for KLANG:app?
Officially supported operating systems for KLANG:app are Windows, Mac Os, Android, iOS.
Windows 7 and 10 32-bit and 64-bit are supported.
Mac OS X 10.11–13.0 are supported.
iOS – latest two versions are tested and supported.
Android – there are various different versions, which cannot be all tested in combination with different hardware of tablets and smartphones.
OxygenOS (OnePlus) might not work properly, this is officially not supported.
Windows Phones are not supported.