January 19, 2024

How do I back up all settings and collect log files from my KLANG system?

To back up all internal settings, presets, and log files from every KLANG device and connected KLANG:app instance:

1. Open KLANG:app

2. Go to CONFIG > INFO > Collect All Logs

3. Wait until the button turns green

4. Click Save Logs as ZIP

5. Send the ZIP file to KLANG support if needed

This creates a full backup and troubleshooting package for your entire system.

Full instructions here