Manuals
KLANG:app | Quick Start
The KLANG:app Quick Start page is your go-to guide for learning how to use KLANG:app, the control software for immersive in-ear monitoring. It explains the app’s core features, user modes, menus, and setup workflows — including spatial mixing, audio routing, and system configuration — all designed to help musicians and engineers get the most out of their KLANG experience.
Learn everything from the basic features to more advanced workflow options of KLANG:app for Windows, Mac, Android and iOS.
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GENERAL EULA
General EULA – FIRMWARE & UPDATES
Please read and make sure you understand this End User License Agreement before you use our products. Scroll to the bottom of this page to continue.
KLANG END USER LICENCE AGREEMENT
IMPORTANT- PLEASE READ CAREFULLY: THIS END-USER LICENCE AGREEMENT (“EULA”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND KLANG:technologies GmbH of Wespienstr. 8-10, 52062 Aachen, Germany (“KLANG”) FOR THE KLANG SOFTWARE THAT ACCOMPANIES THIS EULA, WHICH INCLUDES COMPUTER SOFTWARE/FIRMWARE WHICH MAY ALSO INCLUDE ASSOCIATED MEDIA, PRINTED MATERIALS “ONLINE” OR ELECTRONIC DOCUMENTATION, AND INTERNET-BASED SERVICES AND DOWNLOADED SOFTWARE AND ANY UPDATES (“SOFTWARE”).
YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA BY INSTALLING, COPYING, OR OTHERWISE USING THE SOFTWARE.
If You do not agree to the following terms, or do not fulfil the requirements set out in this EULA, no licence is granted to You by this EULA and You may not use, install or download the Software (and any copies of the Software that You do hold must be deleted or destroyed).
- GRANT OF LICENCE.
1.1 In consideration of your paying any price charged for the Software or product sold by KLANG to You which contained the Software at point of sale (“Product”) and/or your compliance with these terms, KLANG grants to You the non-exclusive right to install and/or use the Software as specified in this EULA and in accordance with any documentation that accompanies the Product online or in paper format (and which includes, without limitation, the terms and conditions upon which KLANG sold the Product to You) (“ Documentation ”).
- THIRD PARTY SOFTWARE AND OPEN SOURCE SOFTWARE.
2.1 Some or all of the Software may consist of third party applications and packages which may be proprietary and / or open source software. You are obliged to comply with any additional licensing terms related to such third party applications. To the extent that this EULA contains any provision(s) which are contradictory to the terms of those third party applications and packages, the terms of those third party licenses shall apply to that Software as opposed to the terms of this EULA and the terms of this EULA shall not apply to them. Unless stated otherwise in the documentation that accompanies the Software or Product, KLANG does not provide any warranty, maintenance, technical or other support for third party applications and all warranties in the Software are disclaimed as set out in clause 9 below.
2.2 A list of the third party software, acknowledgement and licenses for each Product can be found at https://www.klang.com/license as may be updated from time to time.
2.3 Certain software libraries and other third party software included with the Software are free software and licensed under the terms of open source licenses. You may obtain a complete source code copy of such free software under the terms of the license if applicable, as provided at https://www.klang.com/license.
2.4 To the extent that the Software links to any open source software libraries (“OSS Libraries”) that are provided to You with the Software, nothing in this EULA shall affect Your rights under the licenses on which the owner of intellectual property rights in the relevant OSS Libraries (“Third Party Licensor”) has licensed the OSS Libraries, details of which can be found at https://www.klang.com/license. To the extent that Third Party Licensors have licensed OSS Libraries on the terms of v2.1 or v3 of the GNU Lesser General Public License issued by the Free Software Foundation (the “LGPL”), those OSS Libraries are licensed to You on the terms of the relevant LGPL and are referred to, in this clause 2.4 and in clause 6.1.4, as the LGPL Libraries. You may obtain a complete copy of the source code of the LPGL Libraries without charge at https://www.klang.com/license in order that You may modify the LGPL Libraries in accordance with the relevant LGPL, together with certain object code of the Software necessary to enable You to re-link any modified LGPL Library to the Software.
- EXPORT/IMPORT RESTRICTIONS.
The Software, including technical data, may be subject to U. S. export control laws, and may be subject to export or import regulations in your own and/or other countries. You agree to comply with all such regulations, and acknowledge that it is your responsibility to obtain all licenses to export, re-export, or import the Software. In particular, Software may not be downloaded, or otherwise exported or re-exported (i) into, or to a national or resident of, Cuba, Iraq, Iran, North Korea, Libya, Sudan, Syria (as such listing may be revised from time to time) or any country to which the U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury Department’s list of Specially Designated Nations or the U.S. Commerce Department’s Table of Denial Orders.
- INTELLECTUAL PROPERTY RIGHTS.
KLANG reserves all rights not expressly granted to You in this EULA or third party licenses associated with it. The Software is protected by copyright and other intellectual property laws and treaties. KLANG or its suppliers own or have the right to license the title, copyright, and all other intellectual property rights in the Software. You shall have no rights in or to the Software other than the right to use it in accordance with the terms of this EULA.
- ADDITIONAL SOFTWARE/SERVICES.
This EULA applies to updates, supplements, or add-on components of the Software that KLANG may provide to You, including in accordance with clauses 2.2 and 2.3, or make available to You after the date You obtain your initial copy of the Software unless a further EULA is provided with these.
- LICENSEE’S UNDERTAKINGS
6.1 Except as expressly set out in this License or as permitted by any local law, you undertake:
6.1.1 not to copy the Software or Documentation except where such copying is incidental to normal (i.e. intended) use of the Software or where it is necessary for the purpose of back-up or operational security;
6.1.2 not to translate, merge, adapt, vary or modify the Software or Documentation, except to the extent that by virtue of § 69d of the German Urheberrechtsgesetz (Copyright Act) or other applicable copyright law, such actions cannot be prohibited;
6.1.3 not to permit the Software or any part of it to be combined with, or become incorporated in, any other programs, unless authorised by us in writing;
6.1.4 not to disassemble, decompile, reverse engineer or create derivative works based on the whole, or any part, of the Software nor attempt to do any such things except to the extent that (i) by virtue of § 69e of the German Urheberrechtsgesetz (Copyright Act) or other applicable copyright law, such actions cannot be prohibited, because they are essential for the purpose of achieving interoperability of the Software with another software program, and provided that the information obtained by you during such activities:
(a) is used only for the purpose of achieving interoperability of the Software with another software program; and
(b) is not unnecessarily disclosed or communicated to any third party without our prior written consent; and
(c) is not used to create any software which is substantially similar to the Software; and
(ii) the Software links to LGPL Libraries and reverse engineering of the Software is essential for debugging any modifications You have made to the LGPL Libraries.
6.1.5 where You are acting in the course of Your trade, business, craft or profession (“ Business Customer ”), not to permit the Software to be accessed through an electronic network beyond your normal place of business;
6.1.6 to keep all copies of the Software secure and to maintain accurate and up-to-date records of the number and locations of all copies of the Software;
6.1.7 to supervise and control use of the Software and (where you are a Business Customer) ensure that your employees, representatives and customers use the Software in accordance with the terms of this License.
6.2 Business Customers must permit us and our representatives, at all reasonable times and on reasonable advance notice, to inspect and have access to any premises at which the Software or the Documentation is being kept or used, to the Products and other relevant computer equipment located there, and to any records kept pursuant to this Licence, for the purpose of ensuring that you are complying with the terms of this License.
- TERMINATION.
Without prejudice to any other rights, KLANG may terminate this EULA if You fail to comply with any of the terms of this EULA. In such an event, all rights granted to You under this EULA shall cease, you must cease all activities authorised by this EULA and You must destroy all copies of the Software and all of its component parts within your control.
- LIMITED WARRANTY & YOUR EXCLUSIVE REMEDY.
8.1 Subject to clauses 9.3 and 9.4, KLANG warrants that the Software will perform substantially in accordance with the KLANG materials that accompany the Software for a period of ninety (90) days from the date of receipt. If an implied warranty or condition is created by the laws of your territory that cannot be excluded, You are entitled to rely upon it, but only as to defects discovered during the period of this limited warranty (ninety days).
8.2 KLANG’S ENTIRE LIABILITY, AND YOUR EXCLUSIVE REMEDY, UNDER THE LIMITED WARRANTY PROVIDED IN THIS CLAUSE, OR FOR ANY OTHER BREACH OF THIS EULA, OR FOR ANY OTHER LIABILITY RELATING TO THE SOFTWARE, SHALL BE (AT KLANG’S OPTION), (I) RETURN OF THE AMOUNT PAID (IF ANY) FOR THE SOFTWARE, OR (II) REPAIR OR REPLACEMENT OF THE SOFTWARE, TO THE EXTENT THAT IT DOES NOT MEET THE LIMITED WARRANTY.
8.3 You will receive the remedy elected by KLANG. You are responsible for any expenses You may incur. The Limited Warranty provided in this clause is void if failure of the Software has resulted from accident, abuse, misapplication, abnormal use, a virus, or combination of the Product or Software with any other product or software. Any replacement Software will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, and KLANG will use reasonable efforts to provide your remedy within a reasonable time of your compliance with KLANG’s warranty remedy procedures.
- DISCLAIMERS.
9.1 The Limited Warranty that appears above is the only warranty made to You and is provided in lieu of any other express warranties or similar obligations (if any) created by any advertising, documentation, packaging, or other communications.
9.2 Except for the Limited Warranty and to the maximum extent permitted by applicable law, KLANG and its suppliers provide the Software and support services (if any) “AS IS” and “WITH ALL FAULTS”, and hereby disclaim all other warranties and conditions, whether express, implied or statutory, including, but not limited to, any (if any) implied warranties, duties or conditions of merchantability, of fitness for a particular purpose, of reliability or availability, of accuracy or completeness of responses, of results, of workmanlike effort, of lack of viruses, and of lack of negligence, all with regard to the Software, and the provision of or failure to provide support or other services, information, software, and related content through the Software or otherwise arising out of the use of the Software.
9.3 KLANG DOES NOT WARRANT THAT THE SOFTWARE IS FREE OF BUGS OR ERRORS, AND THE EXISTENCE OF SUCH WILL NOT RESULT IN KLANG (i) BEING IN BREACH OF THIS EULA OR (ii) INCURRING ANY LIABILITY.
Where you are a consumer and there is any conflict between the terms of this clause 9 and applicable consumer protection law, the consumer protection law shall apply.
- LIMITATION OF LIABILITY.
10.1 To the maximum extent permitted by applicable law, and except as provided in any KLANG guarantee provided with the Software or Product and the Limited Warranty (above), KLANG and its suppliers shall not be liable for any damages whatsoever (including without limitation, damages for loss of data, loss of business profits or business opportunity, business interruption, loss of business information or other direct, indirect, consequential or pecuniary loss) arising out of the use or inability to use the Software, even if KLANG has been advised of the possibility of such damages.
10.2 (WITHOUT PREJUDICE TO CLAUSE 8.2) IN ANY CASE KLANG’S ENTIRE LIABILITY UNDER ANY PROVISION OF THIS EULA SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE SOFTWARE. THESE LIMITATIONS DO NOT APPLY TO ANY LIABILITIES THAT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAWS. SUBJECT TO THE FOREGOING, KLANG’S LIABILITY FOR INFRINGEMENT OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS SHALL BE LIMITED TO BREACHES OF RIGHTS SUBSISTING IN GERMANY.
10.3 Where you are a consumer and there is any conflict between the terms of this clause 10 and applicable consumer protection law the consumer protection law shall apply.
- GENERAL.
11.1 Save where the Software forms part of a Product, this EULA constitutes the entire agreement between You and KLANG relating to the Software and they supersede all prior or contemporaneous oral or written communications, proposals and representations with respect to the Software or any other subject matter covered by this EULA.
11.2 This EULA is binding on You and KLANG and on any respective successors and assigns.
11.3 If any provision of this EULA is held by a competent authority to be illegal, invalid, void or unenforceable under the laws of any jurisdiction, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
11.4 If KLANG fails, at any time during the term of this EULA to insist upon strict performance of any of your obligations under this EULA, or if it fails to exercise any of the rights or remedies to which it is entitled under this EULA, this shall not constitute a waiver of such rights or remedies and shall not relieve You from compliance with such obligations. A waiver by KLANG of any default shall not constitute a waiver of any subsequent default. No waiver by KLANG of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
11.5 KLANG will not be liable or responsible for any failure to perform, or delay in performance of, any of its obligations under this License that are caused by an event outside of its reasonable control.
11.6 All notices given by You to KLANG must be given to KLANG:technologies GmbH, Wespienstr. 8-10, 52062 Aachen, Germany. KLANG may give notice to You at your most recent address (be it physical or e-mail) known to KLANG, and/or through a notice posted on KLANG’s then website.
11.7 This license shall be governed and construed in accordance with the laws of Germany excluding its conflict of law provisions and the United Nations Convention on Contracts for the International Sale of Goods (CISG). Any dispute arising from or related to this EULA shall be subject to the jurisdiction of the courts of Düsseldorf, Germany. Where You use the Software outside of Germany, the local law may impose greater restrictions on You that You must comply with.
- YOUR ACKNOWLEDGMENT:
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS EULA, UNDERSTAND IT, AND AGREE BY USING THE SOFTWARE TO BE BOUND BY ITS TERMS.
Should you have any questions concerning this EULA, please contact:
info@klang.com
or
KLANG:technologies GmbH
Wespienstr. 8-10
52062 Aachen
Germany
Phone: +49 241 89030120
General EULA – free KLANG software
Please read and make sure you understand this End User License Agreement before you download and/or install any software from this website or app store which contain software. Scroll to the bottom of this page to continue.
KLANG END USER LICENCE AGREEMENT
IMPORTANT- PLEASE READ CAREFULLY: THIS END-USER LICENCE AGREEMENT (“EULA”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND KLANG:technologies GmbH of Wespienstr. 8-10, 52062 Aachen, Germany (“KLANG”) FOR THE KLANG SOFTWARE THAT ACCOMPANIES THIS EULA, WHICH INCLUDES COMPUTER SOFTWARE WHICH MAY ALSO INCLUDE ASSOCIATED MEDIA, “ONLINE” OR ELECTRONIC DOCUMENTATION, AND INTERNET-BASED SERVICES AND DOWNLOADED SOFTWARE AND ANY UPDATES (“SOFTWARE”).
YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA BY INSTALLING, COPYING, OR OTHERWISE USING THE SOFTWARE.
If You do not agree to the following terms, or do not fulfil the requirements set out in this EULA, no licence is granted to You by this EULA and You may not use, install or download the Software (and any copies of the Software that You do hold must be deleted or destroyed).
- GRANT OF LICENCE.
1.1 In consideration of your compliance with these terms, KLANG grants to You the non-exclusive right to install and/or use the Software as specified in this EULA and in accordance with any documentation that accompanies the Software online (“ Documentation ”).
- THIRD PARTY SOFTWARE AND OPEN SOURCE SOFTWARE.
2.1 Some or all of the Software may consist of third party applications and packages which may be proprietary and / or open source software. You are obliged to comply with any additional licensing terms related to such third party applications. To the extent that this EULA contains any provision(s) which are contradictory to the terms of those third party applications and packages, the terms of those third party licenses shall apply to that Software as opposed to the terms of this EULA and the terms of this EULA shall not apply to them. Unless stated otherwise in the documentation that accompanies the Software or Product, KLANG does not provide any warranty, maintenance, technical or other support for third party applications and all warranties in the Software are disclaimed as set out in clause 9 below.
2.2 A list of the third party software, acknowledgement and licenses for each Software product can be found at https://www.klang.com/license as may be updated from time to time.
2.3 Certain software libraries and other third party software included with the Software are free software and licensed under the terms of open source licenses. You may obtain a complete source code copy of such free software under the terms of the license if applicable, as provided at https://www.klang.com/license.
2.4 To the extent that the Software links to any open source software libraries (“OSS Libraries”) that are provided to You with the Software, nothing in this EULA shall affect Your rights under the licenses on which the owner of intellectual property rights in the relevant OSS Libraries (“Third Party Licensor”) has licensed the OSS Libraries, details of which can be found at https://www.klang.com/license. To the extent that Third Party Licensors have licensed OSS Libraries on the terms of v2.1 or v3 of the GNU Lesser General Public License issued by the Free Software Foundation (the “LGPL”), those OSS Libraries are licensed to You on the terms of the relevant LGPL and are referred to, in this clause 2.4 and in clause 6.1.4, as the LGPL Libraries. You may obtain a complete copy of the source code of the LPGL Libraries without charge at https://www.klang.com/license in order that You may modify the LGPL Libraries in accordance with the relevant LGPL, together with certain object code of the Software necessary to enable You to re-link any modified LGPL Library to the Software.
- EXPORT/IMPORT RESTRICTIONS.
The Software, including technical data, may be subject to U. S. export control laws, and may be subject to export or import regulations in your own and/or other countries. You agree to comply with all such regulations, and acknowledge that it is your responsibility to obtain all licenses to export, re-export, or import the Software. In particular, Software may not be downloaded, or otherwise exported or re-exported (i) into, or to a national or resident of, Cuba, Iraq, Iran, North Korea, Libya, Sudan, Syria (as such listing may be revised from time to time) or any country to which the U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury Department’s list of Specially Designated Nations or the U.S. Commerce Department’s Table of Denial Orders.
- INTELLECTUAL PROPERTY RIGHTS.
KLANG reserves all rights not expressly granted to You in this EULA or third party licenses associated with it. The Software is protected by copyright and other intellectual property laws and treaties. KLANG or its suppliers own or have the right to license the title, copyright, and all other intellectual property rights in the Software. You shall have no rights in or to the Software other than the right to use it in accordance with the terms of this EULA.
- ADDITIONAL SOFTWARE/SERVICES.
This EULA applies to updates, supplements, or add-on components of the Software that KLANG may provide to You, including in accordance with clauses 2.2 and 2.3, or make available to You after the date You obtain your initial copy of the Software unless a further EULA is provided with these.
- LICENSEE’S UNDERTAKINGS
6.1 Except as expressly set out in this License or as permitted by any local law, you undertake:
6.1.1 not to copy the Software or Documentation except where such copying is incidental to normal (i.e. intended) use of the Software or where it is necessary for the purpose of back-up or operational security;
6.1.2 not to translate, merge, adapt, vary or modify the Software or Documentation, except to the extent that by virtue of § 69d of the German Urheberrechtsgesetz (Copyright Act) or other applicable copyright law, such actions cannot be prohibited;
6.1.3 not to permit the Software or any part of it to be combined with, or become incorporated in, any other programs, unless authorised by us in writing;
6.1.4 not to disassemble, decompile, reverse engineer or create derivative works based on the whole, or any part, of the Software nor attempt to do any such things except to the extent that (i) by virtue of § 69e of the German Urheberrechtsgesetz (Copyright Act) or other applicable copyright law, such actions cannot be prohibited, because they are essential for the purpose of achieving interoperability of the Software with another software program, and provided that the information obtained by you during such activities:
(a) is used only for the purpose of achieving interoperability of the Software with another software program; and
(b) is not unnecessarily disclosed or communicated to any third party without our prior written consent; and
(c) is not used to create any software which is substantially similar to the Software; and
(ii) the Software links to LGPL Libraries and reverse engineering of the Software is essential for debugging any modifications You have made to the LGPL Libraries.
6.1.5 where You are acting in the course of Your trade, business, craft or profession (“ Business Customer ”), not to permit the Software to be accessed through an electronic network beyond your normal place of business;
6.1.6 to keep all copies of the Software secure and to maintain accurate and up-to-date records of the number and locations of all copies of the Software;
6.1.7 to supervise and control use of the Software and (where you are a Business Customer) ensure that your employees, representatives and customers use the Software in accordance with the terms of this License.
6.2 Business Customers must permit us and our representatives, at all reasonable times and on reasonable advance notice, to inspect and have access to any premises at which the Software or the Documentation is being kept or used, to the Products and other relevant computer equipment located there, and to any records kept pursuant to this Licence, for the purpose of ensuring that you are complying with the terms of this License.
- TERMINATION.
Without prejudice to any other rights, KLANG may terminate this EULA if You fail to comply with any of the terms of this EULA. In such an event, all rights granted to You under this EULA shall cease, you must cease all activities authorised by this EULA and You must destroy all copies of the Software and all of its component parts within your control.
- LIMITED WARRANTY & YOUR EXCLUSIVE REMEDY.
8.1 Subject to clauses 9.3 and 9.4, KLANG warrants that the Software will perform substantially in accordance with the KLANG materials that accompany the Software for a period of ninety (90) days from the date of receipt. If an implied warranty or condition is created by the laws of your territory that cannot be excluded, You are entitled to rely upon it, but only as to defects discovered during the period of this limited warranty (ninety days).
8.2 KLANG’S ENTIRE LIABILITY, AND YOUR EXCLUSIVE REMEDY, UNDER THE LIMITED WARRANTY PROVIDED IN THIS CLAUSE, OR FOR ANY OTHER BREACH OF THIS EULA, OR FOR ANY OTHER LIABILITY RELATING TO THE SOFTWARE, SHALL BE (AT KLANG’S OPTION), (I) RETURN OF THE AMOUNT PAID (IF ANY) FOR THE SOFTWARE, OR (II) REPAIR OR REPLACEMENT OF THE SOFTWARE, TO THE EXTENT THAT IT DOES NOT MEET THE LIMITED WARRANTY.
8.3 You will receive the remedy elected by KLANG. You are responsible for any expenses You may incur. The Limited Warranty provided in this clause is void if failure of the Software has resulted from accident, abuse, misapplication, abnormal use, a virus, or combination of the Product or Software with any other product or software. Any replacement Software will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, and KLANG will use reasonable efforts to provide your remedy within a reasonable time of your compliance with KLANG’s warranty remedy procedures.
- DISCLAIMERS.
9.1 The Limited Warranty that appears above is the only warranty made to You and is provided in lieu of any other express warranties or similar obligations (if any) created by any advertising, documentation, packaging, or other communications.
9.2 Except for the Limited Warranty and to the maximum extent permitted by applicable law, KLANG and its suppliers provide the Software and support services (if any) “AS IS” and “WITH ALL FAULTS”, and hereby disclaim all other warranties and conditions, whether express, implied or statutory, including, but not limited to, any (if any) implied warranties, duties or conditions of merchantability, of fitness for a particular purpose, of reliability or availability, of accuracy or completeness of responses, of results, of workmanlike effort, of lack of viruses, and of lack of negligence, all with regard to the Software, and the provision of or failure to provide support or other services, information, software, and related content through the Software or otherwise arising out of the use of the Software.
9.3 KLANG DOES NOT WARRANT THAT THE SOFTWARE IS FREE OF BUGS OR ERRORS, AND THE EXISTENCE OF SUCH WILL NOT RESULT IN KLANG (i) BEING IN BREACH OF THIS EULA OR (ii) INCURRING ANY LIABILITY.
Where you are a consumer and there is any conflict between the terms of this clause 9 and applicable consumer protection law, the consumer protection law shall apply.
- LIMITATION OF LIABILITY.
10.1 To the maximum extent permitted by applicable law, and except as provided in any KLANG guarantee provided with the Software or Product and the Limited Warranty (above), KLANG and its suppliers shall not be liable for any damages whatsoever (including without limitation, damages for loss of data, loss of business profits or business opportunity, business interruption, loss of business information or other direct, indirect, consequential or pecuniary loss) arising out of the use or inability to use the Software, even if KLANG has been advised of the possibility of such damages.
10.2 (WITHOUT PREJUDICE TO CLAUSE 8.2) IN ANY CASE KLANG’S ENTIRE LIABILITY UNDER ANY PROVISION OF THIS EULA SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE SOFTWARE. THESE LIMITATIONS DO NOT APPLY TO ANY LIABILITIES THAT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAWS. SUBJECT TO THE FOREGOING, KLANG’S LIABILITY FOR INFRINGEMENT OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS SHALL BE LIMITED TO BREACHES OF RIGHTS SUBSISTING IN GERMANY.
10.3 Where you are a consumer and there is any conflict between the terms of this clause 10 and applicable consumer protection law the consumer protection law shall apply.
- GENERAL.
11.1 This EULA constitutes the entire agreement between You and KLANG relating to the Software and they supersede all prior or contemporaneous oral or written communications, proposals and representations with respect to the Software or any other subject matter covered by this EULA.
11.2 This EULA is binding on You and KLANG and on any respective successors and assigns.
11.3 If any provision of this EULA is held by a competent authority to be illegal, invalid, void or unenforceable under the laws of any jurisdiction, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
11.4 If KLANG fails, at any time during the term of this EULA to insist upon strict performance of any of your obligations under this EULA, or if it fails to exercise any of the rights or remedies to which it is entitled under this EULA, this shall not constitute a waiver of such rights or remedies and shall not relieve You from compliance with such obligations. A waiver by KLANG of any default shall not constitute a waiver of any subsequent default. No waiver by KLANG of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
11.5 KLANG will not be liable or responsible for any failure to perform, or delay in performance of, any of its obligations under this License that are caused by an event outside of its reasonable control.
11.6 All notices given by You to KLANG must be given to KLANG:technologies GmbH, Wespienstr. 8-10, 52062 Aachen, Germany. KLANG may give notice to You at your most recent address (be it physical or e-mail) known to KLANG, and/or through a notice posted on KLANG’s then website.
11.7 This license shall be governed and construed in accordance with the laws of Germany excluding its conflict of law provisions and the United Nations Convention on Contracts for the International Sale of Goods (CISG). Any dispute arising from or related to this EULA shall be subject to the jurisdiction of the courts of Düsseldorf, Germany. Where You use the Software outside of Germany, the local law may impose greater restrictions on You that You must comply with.
- YOUR ACKNOWLEDGMENT:
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS EULA, UNDERSTAND IT, AND AGREE BY USING THE SOFTWARE TO BE BOUND BY ITS TERMS.
Should you have any questions concerning this EULA, please contact:
info@klang.com
or
KLANG:technologies GmbH
Wespienstr. 8-10
52062 Aachen
Germany
Phone: +49 241 89030120
GENERAL EULA
General EULA – FIRMWARE & UPDATES
Please read and make sure you understand this End User License Agreement before you use our products. Scroll to the bottom of this page to continue.
KLANG END USER LICENCE AGREEMENT
IMPORTANT- PLEASE READ CAREFULLY: THIS END-USER LICENCE AGREEMENT (“EULA”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND KLANG:technologies GmbH of Wespienstr. 8-10, 52062 Aachen, Germany (“KLANG”) FOR THE KLANG SOFTWARE THAT ACCOMPANIES THIS EULA, WHICH INCLUDES COMPUTER SOFTWARE/FIRMWARE WHICH MAY ALSO INCLUDE ASSOCIATED MEDIA, PRINTED MATERIALS “ONLINE” OR ELECTRONIC DOCUMENTATION, AND INTERNET-BASED SERVICES AND DOWNLOADED SOFTWARE AND ANY UPDATES (“SOFTWARE”).
YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA BY INSTALLING, COPYING, OR OTHERWISE USING THE SOFTWARE.
If You do not agree to the following terms, or do not fulfil the requirements set out in this EULA, no licence is granted to You by this EULA and You may not use, install or download the Software (and any copies of the Software that You do hold must be deleted or destroyed).
- GRANT OF LICENCE.
1.1 In consideration of your paying any price charged for the Software or product sold by KLANG to You which contained the Software at point of sale (“Product”) and/or your compliance with these terms, KLANG grants to You the non-exclusive right to install and/or use the Software as specified in this EULA and in accordance with any documentation that accompanies the Product online or in paper format (and which includes, without limitation, the terms and conditions upon which KLANG sold the Product to You) (“ Documentation ”).
- THIRD PARTY SOFTWARE AND OPEN SOURCE SOFTWARE.
2.1 Some or all of the Software may consist of third party applications and packages which may be proprietary and / or open source software. You are obliged to comply with any additional licensing terms related to such third party applications. To the extent that this EULA contains any provision(s) which are contradictory to the terms of those third party applications and packages, the terms of those third party licenses shall apply to that Software as opposed to the terms of this EULA and the terms of this EULA shall not apply to them. Unless stated otherwise in the documentation that accompanies the Software or Product, KLANG does not provide any warranty, maintenance, technical or other support for third party applications and all warranties in the Software are disclaimed as set out in clause 9 below.
2.2 A list of the third party software, acknowledgement and licenses for each Product can be found at https://www.klang.com/license as may be updated from time to time.
2.3 Certain software libraries and other third party software included with the Software are free software and licensed under the terms of open source licenses. You may obtain a complete source code copy of such free software under the terms of the license if applicable, as provided at https://www.klang.com/license.
2.4 To the extent that the Software links to any open source software libraries (“OSS Libraries”) that are provided to You with the Software, nothing in this EULA shall affect Your rights under the licenses on which the owner of intellectual property rights in the relevant OSS Libraries (“Third Party Licensor”) has licensed the OSS Libraries, details of which can be found at https://www.klang.com/license. To the extent that Third Party Licensors have licensed OSS Libraries on the terms of v2.1 or v3 of the GNU Lesser General Public License issued by the Free Software Foundation (the “LGPL”), those OSS Libraries are licensed to You on the terms of the relevant LGPL and are referred to, in this clause 2.4 and in clause 6.1.4, as the LGPL Libraries. You may obtain a complete copy of the source code of the LPGL Libraries without charge at https://www.klang.com/license in order that You may modify the LGPL Libraries in accordance with the relevant LGPL, together with certain object code of the Software necessary to enable You to re-link any modified LGPL Library to the Software.
- EXPORT/IMPORT RESTRICTIONS.
The Software, including technical data, may be subject to U. S. export control laws, and may be subject to export or import regulations in your own and/or other countries. You agree to comply with all such regulations, and acknowledge that it is your responsibility to obtain all licenses to export, re-export, or import the Software. In particular, Software may not be downloaded, or otherwise exported or re-exported (i) into, or to a national or resident of, Cuba, Iraq, Iran, North Korea, Libya, Sudan, Syria (as such listing may be revised from time to time) or any country to which the U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury Department’s list of Specially Designated Nations or the U.S. Commerce Department’s Table of Denial Orders.
- INTELLECTUAL PROPERTY RIGHTS.
KLANG reserves all rights not expressly granted to You in this EULA or third party licenses associated with it. The Software is protected by copyright and other intellectual property laws and treaties. KLANG or its suppliers own or have the right to license the title, copyright, and all other intellectual property rights in the Software. You shall have no rights in or to the Software other than the right to use it in accordance with the terms of this EULA.
- ADDITIONAL SOFTWARE/SERVICES.
This EULA applies to updates, supplements, or add-on components of the Software that KLANG may provide to You, including in accordance with clauses 2.2 and 2.3, or make available to You after the date You obtain your initial copy of the Software unless a further EULA is provided with these.
- LICENSEE’S UNDERTAKINGS
6.1 Except as expressly set out in this License or as permitted by any local law, you undertake:
6.1.1 not to copy the Software or Documentation except where such copying is incidental to normal (i.e. intended) use of the Software or where it is necessary for the purpose of back-up or operational security;
6.1.2 not to translate, merge, adapt, vary or modify the Software or Documentation, except to the extent that by virtue of § 69d of the German Urheberrechtsgesetz (Copyright Act) or other applicable copyright law, such actions cannot be prohibited;
6.1.3 not to permit the Software or any part of it to be combined with, or become incorporated in, any other programs, unless authorised by us in writing;
6.1.4 not to disassemble, decompile, reverse engineer or create derivative works based on the whole, or any part, of the Software nor attempt to do any such things except to the extent that (i) by virtue of § 69e of the German Urheberrechtsgesetz (Copyright Act) or other applicable copyright law, such actions cannot be prohibited, because they are essential for the purpose of achieving interoperability of the Software with another software program, and provided that the information obtained by you during such activities:
(a) is used only for the purpose of achieving interoperability of the Software with another software program; and
(b) is not unnecessarily disclosed or communicated to any third party without our prior written consent; and
(c) is not used to create any software which is substantially similar to the Software; and
(ii) the Software links to LGPL Libraries and reverse engineering of the Software is essential for debugging any modifications You have made to the LGPL Libraries.
6.1.5 where You are acting in the course of Your trade, business, craft or profession (“ Business Customer ”), not to permit the Software to be accessed through an electronic network beyond your normal place of business;
6.1.6 to keep all copies of the Software secure and to maintain accurate and up-to-date records of the number and locations of all copies of the Software;
6.1.7 to supervise and control use of the Software and (where you are a Business Customer) ensure that your employees, representatives and customers use the Software in accordance with the terms of this License.
6.2 Business Customers must permit us and our representatives, at all reasonable times and on reasonable advance notice, to inspect and have access to any premises at which the Software or the Documentation is being kept or used, to the Products and other relevant computer equipment located there, and to any records kept pursuant to this Licence, for the purpose of ensuring that you are complying with the terms of this License.
- TERMINATION.
Without prejudice to any other rights, KLANG may terminate this EULA if You fail to comply with any of the terms of this EULA. In such an event, all rights granted to You under this EULA shall cease, you must cease all activities authorised by this EULA and You must destroy all copies of the Software and all of its component parts within your control.
- LIMITED WARRANTY & YOUR EXCLUSIVE REMEDY.
8.1 Subject to clauses 9.3 and 9.4, KLANG warrants that the Software will perform substantially in accordance with the KLANG materials that accompany the Software for a period of ninety (90) days from the date of receipt. If an implied warranty or condition is created by the laws of your territory that cannot be excluded, You are entitled to rely upon it, but only as to defects discovered during the period of this limited warranty (ninety days).
8.2 KLANG’S ENTIRE LIABILITY, AND YOUR EXCLUSIVE REMEDY, UNDER THE LIMITED WARRANTY PROVIDED IN THIS CLAUSE, OR FOR ANY OTHER BREACH OF THIS EULA, OR FOR ANY OTHER LIABILITY RELATING TO THE SOFTWARE, SHALL BE (AT KLANG’S OPTION), (I) RETURN OF THE AMOUNT PAID (IF ANY) FOR THE SOFTWARE, OR (II) REPAIR OR REPLACEMENT OF THE SOFTWARE, TO THE EXTENT THAT IT DOES NOT MEET THE LIMITED WARRANTY.
8.3 You will receive the remedy elected by KLANG. You are responsible for any expenses You may incur. The Limited Warranty provided in this clause is void if failure of the Software has resulted from accident, abuse, misapplication, abnormal use, a virus, or combination of the Product or Software with any other product or software. Any replacement Software will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, and KLANG will use reasonable efforts to provide your remedy within a reasonable time of your compliance with KLANG’s warranty remedy procedures.
- DISCLAIMERS.
9.1 The Limited Warranty that appears above is the only warranty made to You and is provided in lieu of any other express warranties or similar obligations (if any) created by any advertising, documentation, packaging, or other communications.
9.2 Except for the Limited Warranty and to the maximum extent permitted by applicable law, KLANG and its suppliers provide the Software and support services (if any) “AS IS” and “WITH ALL FAULTS”, and hereby disclaim all other warranties and conditions, whether express, implied or statutory, including, but not limited to, any (if any) implied warranties, duties or conditions of merchantability, of fitness for a particular purpose, of reliability or availability, of accuracy or completeness of responses, of results, of workmanlike effort, of lack of viruses, and of lack of negligence, all with regard to the Software, and the provision of or failure to provide support or other services, information, software, and related content through the Software or otherwise arising out of the use of the Software.
9.3 KLANG DOES NOT WARRANT THAT THE SOFTWARE IS FREE OF BUGS OR ERRORS, AND THE EXISTENCE OF SUCH WILL NOT RESULT IN KLANG (i) BEING IN BREACH OF THIS EULA OR (ii) INCURRING ANY LIABILITY.
Where you are a consumer and there is any conflict between the terms of this clause 9 and applicable consumer protection law, the consumer protection law shall apply.
- LIMITATION OF LIABILITY.
10.1 To the maximum extent permitted by applicable law, and except as provided in any KLANG guarantee provided with the Software or Product and the Limited Warranty (above), KLANG and its suppliers shall not be liable for any damages whatsoever (including without limitation, damages for loss of data, loss of business profits or business opportunity, business interruption, loss of business information or other direct, indirect, consequential or pecuniary loss) arising out of the use or inability to use the Software, even if KLANG has been advised of the possibility of such damages.
10.2 (WITHOUT PREJUDICE TO CLAUSE 8.2) IN ANY CASE KLANG’S ENTIRE LIABILITY UNDER ANY PROVISION OF THIS EULA SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE SOFTWARE. THESE LIMITATIONS DO NOT APPLY TO ANY LIABILITIES THAT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAWS. SUBJECT TO THE FOREGOING, KLANG’S LIABILITY FOR INFRINGEMENT OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS SHALL BE LIMITED TO BREACHES OF RIGHTS SUBSISTING IN GERMANY.
10.3 Where you are a consumer and there is any conflict between the terms of this clause 10 and applicable consumer protection law the consumer protection law shall apply.
- GENERAL.
11.1 Save where the Software forms part of a Product, this EULA constitutes the entire agreement between You and KLANG relating to the Software and they supersede all prior or contemporaneous oral or written communications, proposals and representations with respect to the Software or any other subject matter covered by this EULA.
11.2 This EULA is binding on You and KLANG and on any respective successors and assigns.
11.3 If any provision of this EULA is held by a competent authority to be illegal, invalid, void or unenforceable under the laws of any jurisdiction, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
11.4 If KLANG fails, at any time during the term of this EULA to insist upon strict performance of any of your obligations under this EULA, or if it fails to exercise any of the rights or remedies to which it is entitled under this EULA, this shall not constitute a waiver of such rights or remedies and shall not relieve You from compliance with such obligations. A waiver by KLANG of any default shall not constitute a waiver of any subsequent default. No waiver by KLANG of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
11.5 KLANG will not be liable or responsible for any failure to perform, or delay in performance of, any of its obligations under this License that are caused by an event outside of its reasonable control.
11.6 All notices given by You to KLANG must be given to KLANG:technologies GmbH, Wespienstr. 8-10, 52062 Aachen, Germany. KLANG may give notice to You at your most recent address (be it physical or e-mail) known to KLANG, and/or through a notice posted on KLANG’s then website.
11.7 This license shall be governed and construed in accordance with the laws of Germany excluding its conflict of law provisions and the United Nations Convention on Contracts for the International Sale of Goods (CISG). Any dispute arising from or related to this EULA shall be subject to the jurisdiction of the courts of Düsseldorf, Germany. Where You use the Software outside of Germany, the local law may impose greater restrictions on You that You must comply with.
- YOUR ACKNOWLEDGMENT:
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS EULA, UNDERSTAND IT, AND AGREE BY USING THE SOFTWARE TO BE BOUND BY ITS TERMS.
Should you have any questions concerning this EULA, please contact:
info@klang.com
or
KLANG:technologies GmbH
Wespienstr. 8-10
52062 Aachen
Germany
Phone: +49 241 89030120
General EULA – free KLANG software
Please read and make sure you understand this End User License Agreement before you download and/or install any software from this website or app store which contain software. Scroll to the bottom of this page to continue.
KLANG END USER LICENCE AGREEMENT
IMPORTANT- PLEASE READ CAREFULLY: THIS END-USER LICENCE AGREEMENT (“EULA”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND KLANG:technologies GmbH of Wespienstr. 8-10, 52062 Aachen, Germany (“KLANG”) FOR THE KLANG SOFTWARE THAT ACCOMPANIES THIS EULA, WHICH INCLUDES COMPUTER SOFTWARE WHICH MAY ALSO INCLUDE ASSOCIATED MEDIA, “ONLINE” OR ELECTRONIC DOCUMENTATION, AND INTERNET-BASED SERVICES AND DOWNLOADED SOFTWARE AND ANY UPDATES (“SOFTWARE”).
YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA BY INSTALLING, COPYING, OR OTHERWISE USING THE SOFTWARE.
If You do not agree to the following terms, or do not fulfil the requirements set out in this EULA, no licence is granted to You by this EULA and You may not use, install or download the Software (and any copies of the Software that You do hold must be deleted or destroyed).
- GRANT OF LICENCE.
1.1 In consideration of your compliance with these terms, KLANG grants to You the non-exclusive right to install and/or use the Software as specified in this EULA and in accordance with any documentation that accompanies the Software online (“ Documentation ”).
- THIRD PARTY SOFTWARE AND OPEN SOURCE SOFTWARE.
2.1 Some or all of the Software may consist of third party applications and packages which may be proprietary and / or open source software. You are obliged to comply with any additional licensing terms related to such third party applications. To the extent that this EULA contains any provision(s) which are contradictory to the terms of those third party applications and packages, the terms of those third party licenses shall apply to that Software as opposed to the terms of this EULA and the terms of this EULA shall not apply to them. Unless stated otherwise in the documentation that accompanies the Software or Product, KLANG does not provide any warranty, maintenance, technical or other support for third party applications and all warranties in the Software are disclaimed as set out in clause 9 below.
2.2 A list of the third party software, acknowledgement and licenses for each Software product can be found at https://www.klang.com/license as may be updated from time to time.
2.3 Certain software libraries and other third party software included with the Software are free software and licensed under the terms of open source licenses. You may obtain a complete source code copy of such free software under the terms of the license if applicable, as provided at https://www.klang.com/license.
2.4 To the extent that the Software links to any open source software libraries (“OSS Libraries”) that are provided to You with the Software, nothing in this EULA shall affect Your rights under the licenses on which the owner of intellectual property rights in the relevant OSS Libraries (“Third Party Licensor”) has licensed the OSS Libraries, details of which can be found at https://www.klang.com/license. To the extent that Third Party Licensors have licensed OSS Libraries on the terms of v2.1 or v3 of the GNU Lesser General Public License issued by the Free Software Foundation (the “LGPL”), those OSS Libraries are licensed to You on the terms of the relevant LGPL and are referred to, in this clause 2.4 and in clause 6.1.4, as the LGPL Libraries. You may obtain a complete copy of the source code of the LPGL Libraries without charge at https://www.klang.com/license in order that You may modify the LGPL Libraries in accordance with the relevant LGPL, together with certain object code of the Software necessary to enable You to re-link any modified LGPL Library to the Software.
- EXPORT/IMPORT RESTRICTIONS.
The Software, including technical data, may be subject to U. S. export control laws, and may be subject to export or import regulations in your own and/or other countries. You agree to comply with all such regulations, and acknowledge that it is your responsibility to obtain all licenses to export, re-export, or import the Software. In particular, Software may not be downloaded, or otherwise exported or re-exported (i) into, or to a national or resident of, Cuba, Iraq, Iran, North Korea, Libya, Sudan, Syria (as such listing may be revised from time to time) or any country to which the U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury Department’s list of Specially Designated Nations or the U.S. Commerce Department’s Table of Denial Orders.
- INTELLECTUAL PROPERTY RIGHTS.
KLANG reserves all rights not expressly granted to You in this EULA or third party licenses associated with it. The Software is protected by copyright and other intellectual property laws and treaties. KLANG or its suppliers own or have the right to license the title, copyright, and all other intellectual property rights in the Software. You shall have no rights in or to the Software other than the right to use it in accordance with the terms of this EULA.
- ADDITIONAL SOFTWARE/SERVICES.
This EULA applies to updates, supplements, or add-on components of the Software that KLANG may provide to You, including in accordance with clauses 2.2 and 2.3, or make available to You after the date You obtain your initial copy of the Software unless a further EULA is provided with these.
- LICENSEE’S UNDERTAKINGS
6.1 Except as expressly set out in this License or as permitted by any local law, you undertake:
6.1.1 not to copy the Software or Documentation except where such copying is incidental to normal (i.e. intended) use of the Software or where it is necessary for the purpose of back-up or operational security;
6.1.2 not to translate, merge, adapt, vary or modify the Software or Documentation, except to the extent that by virtue of § 69d of the German Urheberrechtsgesetz (Copyright Act) or other applicable copyright law, such actions cannot be prohibited;
6.1.3 not to permit the Software or any part of it to be combined with, or become incorporated in, any other programs, unless authorised by us in writing;
6.1.4 not to disassemble, decompile, reverse engineer or create derivative works based on the whole, or any part, of the Software nor attempt to do any such things except to the extent that (i) by virtue of § 69e of the German Urheberrechtsgesetz (Copyright Act) or other applicable copyright law, such actions cannot be prohibited, because they are essential for the purpose of achieving interoperability of the Software with another software program, and provided that the information obtained by you during such activities:
(a) is used only for the purpose of achieving interoperability of the Software with another software program; and
(b) is not unnecessarily disclosed or communicated to any third party without our prior written consent; and
(c) is not used to create any software which is substantially similar to the Software; and
(ii) the Software links to LGPL Libraries and reverse engineering of the Software is essential for debugging any modifications You have made to the LGPL Libraries.
6.1.5 where You are acting in the course of Your trade, business, craft or profession (“ Business Customer ”), not to permit the Software to be accessed through an electronic network beyond your normal place of business;
6.1.6 to keep all copies of the Software secure and to maintain accurate and up-to-date records of the number and locations of all copies of the Software;
6.1.7 to supervise and control use of the Software and (where you are a Business Customer) ensure that your employees, representatives and customers use the Software in accordance with the terms of this License.
6.2 Business Customers must permit us and our representatives, at all reasonable times and on reasonable advance notice, to inspect and have access to any premises at which the Software or the Documentation is being kept or used, to the Products and other relevant computer equipment located there, and to any records kept pursuant to this Licence, for the purpose of ensuring that you are complying with the terms of this License.
- TERMINATION.
Without prejudice to any other rights, KLANG may terminate this EULA if You fail to comply with any of the terms of this EULA. In such an event, all rights granted to You under this EULA shall cease, you must cease all activities authorised by this EULA and You must destroy all copies of the Software and all of its component parts within your control.
- LIMITED WARRANTY & YOUR EXCLUSIVE REMEDY.
8.1 Subject to clauses 9.3 and 9.4, KLANG warrants that the Software will perform substantially in accordance with the KLANG materials that accompany the Software for a period of ninety (90) days from the date of receipt. If an implied warranty or condition is created by the laws of your territory that cannot be excluded, You are entitled to rely upon it, but only as to defects discovered during the period of this limited warranty (ninety days).
8.2 KLANG’S ENTIRE LIABILITY, AND YOUR EXCLUSIVE REMEDY, UNDER THE LIMITED WARRANTY PROVIDED IN THIS CLAUSE, OR FOR ANY OTHER BREACH OF THIS EULA, OR FOR ANY OTHER LIABILITY RELATING TO THE SOFTWARE, SHALL BE (AT KLANG’S OPTION), (I) RETURN OF THE AMOUNT PAID (IF ANY) FOR THE SOFTWARE, OR (II) REPAIR OR REPLACEMENT OF THE SOFTWARE, TO THE EXTENT THAT IT DOES NOT MEET THE LIMITED WARRANTY.
8.3 You will receive the remedy elected by KLANG. You are responsible for any expenses You may incur. The Limited Warranty provided in this clause is void if failure of the Software has resulted from accident, abuse, misapplication, abnormal use, a virus, or combination of the Product or Software with any other product or software. Any replacement Software will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, and KLANG will use reasonable efforts to provide your remedy within a reasonable time of your compliance with KLANG’s warranty remedy procedures.
- DISCLAIMERS.
9.1 The Limited Warranty that appears above is the only warranty made to You and is provided in lieu of any other express warranties or similar obligations (if any) created by any advertising, documentation, packaging, or other communications.
9.2 Except for the Limited Warranty and to the maximum extent permitted by applicable law, KLANG and its suppliers provide the Software and support services (if any) “AS IS” and “WITH ALL FAULTS”, and hereby disclaim all other warranties and conditions, whether express, implied or statutory, including, but not limited to, any (if any) implied warranties, duties or conditions of merchantability, of fitness for a particular purpose, of reliability or availability, of accuracy or completeness of responses, of results, of workmanlike effort, of lack of viruses, and of lack of negligence, all with regard to the Software, and the provision of or failure to provide support or other services, information, software, and related content through the Software or otherwise arising out of the use of the Software.
9.3 KLANG DOES NOT WARRANT THAT THE SOFTWARE IS FREE OF BUGS OR ERRORS, AND THE EXISTENCE OF SUCH WILL NOT RESULT IN KLANG (i) BEING IN BREACH OF THIS EULA OR (ii) INCURRING ANY LIABILITY.
Where you are a consumer and there is any conflict between the terms of this clause 9 and applicable consumer protection law, the consumer protection law shall apply.
- LIMITATION OF LIABILITY.
10.1 To the maximum extent permitted by applicable law, and except as provided in any KLANG guarantee provided with the Software or Product and the Limited Warranty (above), KLANG and its suppliers shall not be liable for any damages whatsoever (including without limitation, damages for loss of data, loss of business profits or business opportunity, business interruption, loss of business information or other direct, indirect, consequential or pecuniary loss) arising out of the use or inability to use the Software, even if KLANG has been advised of the possibility of such damages.
10.2 (WITHOUT PREJUDICE TO CLAUSE 8.2) IN ANY CASE KLANG’S ENTIRE LIABILITY UNDER ANY PROVISION OF THIS EULA SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE SOFTWARE. THESE LIMITATIONS DO NOT APPLY TO ANY LIABILITIES THAT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAWS. SUBJECT TO THE FOREGOING, KLANG’S LIABILITY FOR INFRINGEMENT OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS SHALL BE LIMITED TO BREACHES OF RIGHTS SUBSISTING IN GERMANY.
10.3 Where you are a consumer and there is any conflict between the terms of this clause 10 and applicable consumer protection law the consumer protection law shall apply.
- GENERAL.
11.1 This EULA constitutes the entire agreement between You and KLANG relating to the Software and they supersede all prior or contemporaneous oral or written communications, proposals and representations with respect to the Software or any other subject matter covered by this EULA.
11.2 This EULA is binding on You and KLANG and on any respective successors and assigns.
11.3 If any provision of this EULA is held by a competent authority to be illegal, invalid, void or unenforceable under the laws of any jurisdiction, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
11.4 If KLANG fails, at any time during the term of this EULA to insist upon strict performance of any of your obligations under this EULA, or if it fails to exercise any of the rights or remedies to which it is entitled under this EULA, this shall not constitute a waiver of such rights or remedies and shall not relieve You from compliance with such obligations. A waiver by KLANG of any default shall not constitute a waiver of any subsequent default. No waiver by KLANG of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
11.5 KLANG will not be liable or responsible for any failure to perform, or delay in performance of, any of its obligations under this License that are caused by an event outside of its reasonable control.
11.6 All notices given by You to KLANG must be given to KLANG:technologies GmbH, Wespienstr. 8-10, 52062 Aachen, Germany. KLANG may give notice to You at your most recent address (be it physical or e-mail) known to KLANG, and/or through a notice posted on KLANG’s then website.
11.7 This license shall be governed and construed in accordance with the laws of Germany excluding its conflict of law provisions and the United Nations Convention on Contracts for the International Sale of Goods (CISG). Any dispute arising from or related to this EULA shall be subject to the jurisdiction of the courts of Düsseldorf, Germany. Where You use the Software outside of Germany, the local law may impose greater restrictions on You that You must comply with.
- YOUR ACKNOWLEDGMENT:
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS EULA, UNDERSTAND IT, AND AGREE BY USING THE SOFTWARE TO BE BOUND BY ITS TERMS.
Should you have any questions concerning this EULA, please contact:
info@klang.com
or
KLANG:technologies GmbH
Wespienstr. 8-10
52062 Aachen
Germany
Phone: +49 241 89030120
KLANG:app will check for available updates automatically. If a newer version is available online, an :app update button in CONFIG > CONNECT brings you to the download section on our website.
App User Modes
Musician, Show, Personal or Admin Mode
When you start KLANG:app for the first time, a guide helps you find the right KLANG:app User Mode.
Learn more on how to optimize the feature set and GUI for your application as an engineer, system tech or musician.
Set up a Mix from Scratch
In this video, we showcase the process of setting up a full KLANG:show – ready for soundcheck – from scratch. We highlight the many features and shortcuts which streamline the workflow and make setting up a mix lightning fast, like Quick Positions, Smart Labels and more.
The Control Elements
We will take a look at all available screens and settings based on the order in the main menu on the left side of KLANG:app
KLANG:app is an easy to use graphical user interface for all KLANG immersive processors. It allows you to create, modify, save and recall your immersive in-ear mix settings in seconds and get the most out of your headphone and in-ear mixes.
The STAGE Menu
This menu is all about placement of channels in the stereo and 3D and i3D field. The second page shows a landscape view and allows to place channels also above and below.
The FADERS/GROUPS Menu
This menu provides all elements you need for mixing of channel levels and balancing your in-ear mixes via groups.
The METER Menu
This menu will give you a quick overview of levels and incoming signals.
The CONFIG Menu
The CONFIG menu is the most important menu for sound engineers and monitor engineers as it allows to connect and manage all KLANG devices on the network. Every user needs to enter this menu at least once. In fact, it is shown when you open KLANG:app, and KLANG devices are found on the network. Once you have connected to a KLANG device, KLANG:app remembers this device name and will automatically try to reconnect the next time you start KLANG:app. Furthermore, the menu allows you to access the audio & clock settings, network configuration, routing and save and load presets.
Additional status colors indicate issues in red or normal operation in green e.g.
CONFIG > Sub-Menus
Tooltips
Get to know all :app features
Click on the tooltip icon (question mark) below CONFIG to reveal all tooltips of the current KLANG:app window. Small tooltip icons appear next to buttons or elements. Click on these elements to get help on functionality.
ESCAPE key or click on the tooltip icon to hide the tooltips again.In channel details view (CONFIG > CHANNELS > click on a channel) tooltips are available from the top menu bar.
The orange keyboard icon shows available keyboard shortcuts available on your operating system.
Aspect Ratios
Works with various aspect ratios
Button and text sizes have been optimized to yield the best user interface on different screen sizes while still showing all available control elements.
Devices in portrait view
Landscape view
Compatibility
KLANG:app runs on Windows, Mac, iOS and Android. Check this detailed guide on which devices and os versions are compatible.
FAQ
App
What is a link-local or zeroconf IP address?
It’s an automatic IP address in the range 169.254.x.y/16, assigned when no DHCP server is available. Devices can still communicate with each other on the same subnet.
If your KLANG system can’t find a network with a DHCP server (the box that normally hands out IP addresses, e.g. a WiFi router), it will just give itself a number automatically so everything can still talk to each other. These self-assigned numbers always start with 169.254… and are called link-local addresses (sometimes also called “zeroconf”). It’s nothing to worry about — your devices will still connect and work together. For bigger setups, engineers might introduce a DHCP server or may switch to fixed IPs, but for a quick jam or smaller shows, link-local works fine out of the box.
Can KLANG:app listen to custom OSC messages on a different port than 9111?
Configure Custom OSC Receive Port in KLANG:app
Go to KLANG:app (5.6.7+ required) >CONFIG > INFO > Set Menu > Custom OSC Receive Port > and enter an additional port KLANG:app should listen on for incoming OSC messages, e.g. 9112.
What can I configure in the SET menu in KLANG:app?
The KLANG:app > CONFIG > INFO > Set Menu gives access to important configuration options for your local KLANG:app instance and the connected device, e.g. KLANG processor, another KLANG:app or a KLANG:kontroller.
Can I lock musicians to a particular mix on my processor?
Yes, that is possible. Go to KLANG:app > CONFIG > INFO > Set Menu > Musician Mix Lock
What are the minimum requirements for KLANG:app?
Find details here
What operating systems are supported for KLANG:app?
Follow this link for more infos about KLANG:app.
Officially supported operating systems for KLANG:app are Windows, Mac Os, Android, iOS.
Windows 7, 10 and 11 in both 32-bit and 64-bit are supported.
Mac OS X 10.13–13.x are supported.
iOS – latest two versions are tested and supported.
Android – there are various different versions, which cannot be all tested in combination with different hardware of tablets and smartphones.
OxygenOS (OnePlus) might not work properly, this is officially not supported.
Windows Phones are not supported.
How do I learn about all KLANG:app features?
The Tooltip feature helps you by making small tooltip icons appear next to buttons or elements. Click on these elements to get help on functionality. Follow this link for more details.
How many :apps can be connected to KLANG immersive processors?
Our products are designed and tested to be used with at least 1 :app or :kontroller per mix, plus 2 :apps for engineers. In most cases is is possible to use even more apps, there is no fixed limit.
Is there a way to search & sort the devices on my network?
Yes, KLANG:app can filter and sort discovered network devices. Follow this link for more details.
How do I back up all settings and collect log files from my KLANG system?
To back up all internal settings, presets, and log files from every KLANG device and connected KLANG:app instance:
1. Open KLANG:app
2. Go to CONFIG > INFO > Collect All Logs
3. Wait until the button turns green
4. Click Save Logs as ZIP
5. Send the ZIP file to KLANG support if needed
This creates a full backup and troubleshooting package for your entire system.
Can I hide unused Mixes?
Yes. Follow this link for more details.
Can I open and edit my KLANG show files offline without being connected to a processor?
Yes. KLANG:app has a built in offline editor. Follow this link for more details.
How do I protect mixes with a password?
It is now possible to enter a KOS Login Password. Users need to know this password to connect to the processor in Show or Admin mode. Follow this link for more details.
Can I rename my KLANG:app device?
Just as KLANG processors and :kontrollers, KLANG:app devices can now be identified by custom names. Follow this link for more details.
Can I protect channels from changes?
Yes, channels can be hidden in KLANG:app running musician or personal mode and on kontrollers and therefore be protected from changes. Follow this link for more details.
Can I change the panning laws?
With KOS 5.4 it became possible to change the stereo panning laws on 2nd Generation KLANG processors.
The panning law used before KOS 5.4 is KLANG1. Along with the auto mapping feature for the DiGiCo console integration, the panning types D1 and D2 are introduced, these are identical to the type 1 and type 2 panning laws on a DiGiCo. By creating a new KLANG show file from scratch (Load default/defaultOff) panning law D1 is used. Mixes created on a DiGiCo with panning law type 1 while therefore sound identical when imported to as a starting point to KLANG.
The STEREOK3 panning laws are pseudo binaural pannings with different head geometries. Use these panning laws when some signals need to remain in Stereo (e.g. because less coloration is required) and still get improved sound transparency.
Set Stereo Panning Law is stored in a KLANG show file and will be recalled when loading a show file. It affects all mixes.
Is there a way to preview my mixes on the :kontroller surface?
Yes, KLANG:app offers a simulation of the :kontroller interface. Follow this link for more details.
Can I change the mix of musicians using :app or :kontroller remotely?
Yes. Follow this link for more details.
How do I find out when a new KLANG:app version is available?
KLANG:app can now check for available :app updates. Follow this link for more details.
Can I customize :kontroller’s feature set for my production?
Many features of :kontroller can be activated and deactivated to offer the exact feature set required for the production. Follow this link for more details.
How do I change mixing parameters for many channels or mixes at the same time?
You can set values for specific parameters for channels in all mixes. Follow this link for more details.
Does KLANG:app work with different Aspect Ratios?
Yes. Button and text sizes have been optimized to yield the best user interface on different screen sizes while still showing all available control elements. Follow this link for more details.
Network bandwidth for KLANG:app
KLANG:app communicates OSC UDP network messages with the KLANG processor. Normal mixing operation including audio meters should stay below an average of 0.5 MBit/s.
How can I reorder Groups?
The order of groups can also be changed. Use the move up and move down icon to move a group and all its member channels one position up or down. Follow this link for more details.
CleanMyMac / Clean My Mac sometimes erroneously detects KLANG:app as BirdMiner malware
KLANG:app containers are tested before uploaded to the download section of this website. CleanMyMac sometimes erroneously detects KLANG:app as BirdMiner malware. We can assure that this is a false positive and our developers have reached out to the clean my mac developers to resolve this warning on their end.
There is no need for additional tools such as CleanMyMac and they are known to cause performance issue. Please ignore this warning.
Why do KLANG show files and log files have a time offset?
KLANG uses UTC timestamps throughout to support devices with multiple time zone settings simultaneously. This explains why you see a constant time offset.
See details here to determine the offset: https://en.wikipedia.org/wiki/Coordinated_Universal_Time
Do I need a WiFi router? Which kind is best?
You only need a WiFi router, if you want to connect KLANG:app on smartphones or tables, e.g. for personal mixing or for a monitor engineer when working on the stage. A hardwired ethernet connection is always the best choice for critical communication links, e.g. when running the DiGiCo console integration. We recommend to use a hardwired ethernet connect whenever possible, especially for laptops or computers with an ethernet port.
There are two different frequency bands for WiFi – 2.4 GHz and 5 GHz. We recommend to use dual band WiFi routers or Access Points. The 2.4 GHz band might get very busy or noisy when several mobile devices are around. The 5 GHz band tends to be the better choice. In many systems it is possible to define unique SSID to the 2.4 and 5 GHz bands, so it is easy to see on a mobile device on which band you are working on. Modern mesh routers are more intelligent and tend to provide the best performance in all situations.
Error Code 5 with webroot on Windows
This is a known issue with webroot.
Solution: get in touch with your system admin to disable webroot.
Why do I loose connection to the KLANG processor with a 10G network adaptor?
Newer Mac computers might ship with a fast 10G network adaptor. This adaptor sometimes runs into communication issues if the connected device (e.g. a network switch) does not support 10G. In that case a significated percentage (e.g. up to 50%) of the network traffic might be dropped, but it is hard to troubleshoot as it still works from time to time. This issue has not been addressed properly by the manufactured of these computers, yet.
Solution: Use a USB Gigabit network interface.
What is KLANG’s software update release and product support philosophy?
KLANG products are designed to be used for long periods of time and our philosophy will always be to try our best to offer support for as long as it is needed; however, this might become limited for various reasons, for example where we are depending on third party component suppliers, soft- and hardware developers etc. Our legacy products KLANG:fabrik (introduced in 2014), KLANG:vier and KLANG:quelle 19” are still receiving updates today, following this philosophy.
KLANG does not rely on rigidly fixed software update cycles (e.g. once or twice a year). Instead we aim to constantly maintain and improve the user experience, especially by releasing KLANG:app improvements to react to changes in smartphone or computer operating system updates as soon as possible.
How can I store and recall presets, show files or mixes?
Presets are by default stored inside the immersive processor hardware and can be recalled directly via KLANG:app. In order to backup presets or transfer them from one KLANG device to another, simply connect with KLANG:app go to the CONFIG > PRESET
page, select a preset from the dropdown and click TRANSFER.
Presets are interchangable between different immersive processors e.g. between KLANG:fabrik and KLANG:konductor.
How can I listen or CUE into mixes?
All KLANG immersive processors allow for CUEing into all available mixes. This is particularly helpful for monitor engineers that need to constantly switch between mixes. Details on the CUE functionality can be found here.
How can I learn more about mixing best practices?
Find information on immersive in-ear mixing tips here.
How do I change to Admin, Show, Personal or Musician user mode?
Select the right :app user mode: Learn more on how to optimize the feature set and GUI for your application as an engineer, system tech or musician.
Which DiGiCo consoles offer the KLANG console integration?
The KLANG console integration is available on the following DiGiCo consoles
- SD series
- Quantum series
Do I need a control computer for the DiGiCo console link?
It depends. Details can be found here: KLANG DiGiCo Console Link
1st generation KLANG processors :fabrik and :vier always require a computer running KLANG:app for the console integration.
2nd generation KLANG processors (:konductor, :vokal, DMI-KLANG) can run a standalone console integration (KOS 5.5 required).
If a cascade of KLANG processors is used, it also always requires a computer running KLANG:app for the console integration.
Is there a way to decrease :kontrollers’ display brightness or turn them off?
Yes, you can activate Dark mode/:kontroller blackout which turns all LEDs and Displays (except for the last one) off. This is particularly useful for theatres when the stage should be as dark as possible. With a push on any rotary button, the dark mode can be exited. [KKA-120]
In order to revert all :kontroller back to normal operation, use “Switch lights back on”. Follow this link for more details.
Do I need special headphones or in-ears to experience 3D sound?
No. KLANG incorporates binaural technology and processes the sound inside a KLANG processor to work with your own pair of standard stereo headphones or in-ears. In fact, it is not important if your headphones are open or closed, electrostatic, dynamic or use balanced armature drivers as most in-ears do. You can use universal fit in-ears or custom molded in-ears. Just make sure that the polarity is correct and the left and right signals go to the correct ears.
Is KLANG a Personal Monitoring System or is it a tool for Monitor Engineers?
Both.
The KLANG system is designed to be very easy to use especially if you don’t have years of experience in mixing monitors. The 3D in-ear mixing functionality enables musicians to get a very transparent and natural in-ear / headphone mix and a very short time.
At the same time, our products and especially KLANG:app offers all features experienced sound engineers or monitor engineers expect when working with a mixing tool for the live or studio market. Especially features like CUE mixing for musicians is a feature you want to use at mixing monitors constantly.
Why are all other groups turned down if I increase the volume of one group?
KLANG:app and KLANG:kontroller offer customizable DCA groups for an improved mixing workflow e.g. during a show. By default, the volume of all other groups is decreased when the volume of one group is increased. This helps to keep the sound pressure level approximately the same and prevent the mix to get louder.
However, if you want to deactivate relative DCA group mixing go to KLANG:app > FADERS (2nd page / group) and click on the relative group mixing icon:
In order to change the behavior for another KLANG:app or KLANG:kontroller remotely, go to CONFIG > INFO > Set Menu > Disable KLANG:app Relative Group Mixing. This requires to be your KLANG:app to be in Admin mode.
How many channels and groups can be adjusted on :kontroller?
:kontroller always supports all groups of a mix. The maximum number of groups per KLANG mix is 16. By pushing GROUPS on :kontroller the first 8 groups are shown and by pushing GROUPS for a second time the last 8 groups are shown.
:kontroller supports 3 banks of 8 channels each, so the first 8 channels of a KLANG mix are available. It is important to sort the most important channels that should be controlled to the first 24 in the KLANG mix. However, the groups can always control the channels 25+. It is also possible to hide channel from the kontroller, without the need to resort channels. Hidden channels are still audible in the mix but cannot be individually tweak. However, if the group is changed in level these hidden channels will follow. https://www.klang.com/manuals/app-faders/#reorder-groups
KLANG:app does not find any KLANG devices on the network
Follow this guide to troubleshoot the device discovery process.
What do the red or green icons above CONFIG stand for?
From left to right.
“C” stands for Clock
- green: clock sync is OK.
- red: there is a clock error
Change and monitor clock settings in CONFIG > ROUTING.
“N” stands for Network
- green: Connection and ping time to KLANG processor OK
- orange/yellow: some pings did not come through or the ping time is very long > Network problems or processor overload
- red: connection to KLANG processor lost or communication too slow > check network settings and processor.
Take a look at CONFIG > INFO more details.
“D” indicator (DiGiCo console is Init Master) /
“K” (KLANG is Init Master) indicator above CONFIG /
“T” (Throttling is active) network messages are currently slowed down as there is a lot going on.
- <No indicator>: Mixing Console Link Mode is set to OFF
- Blinking Green: Mixing Console Link Mode is set to Setup
- Static: Mixing Console Link Mode is set to Active
- Blinking Red: Link Mode is set to Active but NO Mix or NO Channel Mappings are set.
- RED: Console Link connection not working / lost connection
- YELLOW: Console Link connection issues, loosing connection
- GREEN: Console Link connection OK and working.
More info on the console integration
What does a yellow or orange “M” and red “S” in FADERS mean?
If any channel in a mix is on solo, a red icon with “S” for solo appears just above the FADERS menu icon.
If any channel in the mix is muted a yellow or orange icon with “M” appears.
How do I exchange presets between different processors?
Presets are interchangeable between all KLANG immersive processors.
If the presets contains less input channels or less mixes these settings will be added from the default file. In case the preset has more mixes or more input channels than the processor offers the first mixes and first channels will be loaded until the maximum is reached.
Revert to factory settings and delete all presets/settings
Learn more how to perform a factory reset for your KLANG product here.
How do I disable and enable the built-in demo mode feature?
It is possible to generally disable demo mode. This is particularly useful to prevent the demo mode button to appear in case KLANG:apps are disconnected from KLANG hardware network. Users might click the button accidentally and not notice that they are now mixing the built-in demo song instead of their own in-ear mix.
To disable, go to ADMIN mode and log in to a KLANG:fabrik/KLANG:vier mix or the built in demo mode. Then, navigate to CONFIG > INFO > Set (button) > Advanced > DON’T show demo mode. Fully restart KLANG:app. Now the demo mode will not be listed in the CONNECT screen anymore.
To enable again, go to ADMIN mode and navigate to CONFIG > CONNECT. Press and hold the refresh ICON (circular arrow at the bottom) for 4 seconds.
Which characters are allowed for Preset Names?
Preset names shall not include blank spaces or any special characters such as \“#@,;:<>*^|?\\/ etc.
Allowed characters are ‘a–z’, ‘A–Z’, ‘0–9’, ‘-‘, ‘.’, ‘_’
Can I remote control the system via MIDI or OSC?
Yes, that is possible.
KLANG:app, all KLANG processors and KLANG:kontroller exclusively communicate with each other via OpenSoundControl (OSC) messages. Find all details about the OSC messages in the OSC Reference Guide.
KLANG:app can further be MIDI MCU and MIDI for Allen & Heath consoles.
Does KLANG:app support multi-touch?
On iOS and Android multi-touch is inherently supported. On Windows KLANG:app can be used with a multi-touch display, i.e. several faders and icons can be moved in parallel. However, on Mac OS X multi-touch displays are not supported as such. Hence, only a single fader or a single icon can be moved one after another.
– We are currently working on a solution for this and work around the barriers of Mac OS X –
Do I need an iPad, Tablet or Smartphone?
It depends. If you want to use the KLANG processor a personal monitoring system all musician should have access to their mixes.
This can either be done with KLANG:app on smartphone or tablets or with KLANG:kontroller. This works of course at the same time, it’s completely your choice.
Licensing Error on Amazon Tablet
The Digital Rights Management (DRM) is sometimes causing an issue on Amazon Tablets. The tablet need to be connected to the internet from time to time to renew this license. DRM might be deactivated in future KLANG:app releases for the Amazon AppStore. To workaround, please connect the tables to the internet at least once every month.
updated pdi 2025-10-07
