Manuals

:app | Quick Start Guide

Learn everything from the basic features to more advanced workflow options of KLANG:app for WindowsMacAndroid and iOS. Currently there is no version available for Windows phones.

KLANG:app includes a demo mode for audio demonstration purposes but it is a great way to familiarize yourself with the app and the features. However, it is recommended to connect to KLANG immersive processor.

Download Latest :app

Set up a Mix from Scratch

app user modes

Musician, Personal, Show or Admin Mode

Learn more on how to optimize the feature set and GUI for your application as an engineer, system tech or musician.

The Control Elements

We will take at the look at all available screens and settings based on the order in the main menu on the left side of KLANG:app

KLANG:app is an easy to use graphical user interface for all KLANG immersive processors. It allows you to create, modify, save and recall your immersive in-ear mix settings in seconds and get the most out of your headphone and in-ear mixes.

The STAGE Menu

This menu is all about placement of channels in the stereo and 3D and i3D field. The second page shows a landscape view and allows to place channels also above and below.


The FADERS/GROUPS Menu

This menu provides all elements you need for mixing of channel levels and balancing your in-ear mixes via groups.


The METER Menu

This menu will give a quick overview of levels and incoming signals… 


The CONFIG Menu


The CONFIG menu is the most important menu for sound engineers and monitor engineers as it allows to connect and manage all KLANG devices on the network. Everybody needs to enter this menu once. In fact, it is shown when you open KLANG:app and KLANG units are found on the network. Once you have connected to a KLANG device, KLANG:app remembers this device name and will automatically try reconnect the next time you start KLANG:app. Furthermore, the menu allows you to access the signal routing and save and load presets.

CONFIG > Sub-Menus

Tooltips

Get to know all :app features[KKA-86]

Click on the tooltip icon (question mark) below CONFIG to reveal all tooltips of the current KLANG:app window. Small tooltip icons appear next to buttons or elements. Click on these elements to get help on functionality.

Use the ESCAPE key or click on the tooltip icon to hide the tooltips again.

In channel details view (CONFIG > CHANNELS > click on a channel) tooltips are available from the top menu bar.

Check for :app update online

KLANG:app can now check for available :app updates. If a newer version is available online a button in Config > Connect brings you to the download section.

Aspect Ratios

Works with various aspect ratios

Button and text sizes have been optimized to yield the best user interface on different screen sizes while still showing all available control elements.

Devices in portrait view

Landscape view

FAQ

App

How to backup all settings and collect log files?

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Where it used to be two different processes to gather log files and presets from KLANG hardware via USB export and email logs , K:a now collects all logs automatically. Follow this link for more details.

Is there a way to search & sort the devices on my network?

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Yes, KLANG:app can filter and sort discovered network devices. Follow this link for more details.

Can I protect channels from changes?

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Yes, channels can be hidden in KLANG:app running musician or personal mode and on kontrollers and therefore be protected from changes. Follow this link for more details.

Can I hide unused Mixes?

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Yes. Follow this link for more details.

Is there a way to preview my mixes on the :kontroller surface?

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Yes, KLANG:app offers a simulation of the :kontroller interface. Follow this link for more details.

Can I open and edit my KLANG show files offline without being connected to a processor?

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Yes. KLANG:app has a built in offline editor. Follow this link for more details.

How to find out when a new KLANG:app version is available?

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KLANG:app can now check for available :app updates. Follow this link for more details.

Can I customize :kontroller’s feature set for my production?

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Many features of :kontroller can be activated and deactivated to offer the exact feature set required for the production. Follow this link for more details.

How to change mixing parameters for many channels or mixes at the same time?

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You can set values for specific parameters for channels in all mixes. Follow this link for more details.

How to learn about all KLANG:app features?

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The Tooltip feature helps you by making small tooltip icons appear next to buttons or elements. Click on these elements to get help on functionality. Follow this link for more details.

Does KLANG:app work with different Aspect Ratios?

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Yes. Button and text sizes have been optimized to yield the best user interface on different screen sizes while still showing all available control elements. Follow this link for more details.

Can I rename my KLANG:app device?

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Just as KLANG processors and :kontrollers, KLANG:app devices can now be identified by custom names. Follow this link for more details.

How to reorder Groups?

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The order of groups can also be changed. Use the move up and move down icon to move a group and all its member channels one position up or down. Follow this link for more details.

How to protect mixes with a password?

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It is now possible to enter a KOS Login Password. Users need to know this password to connect to the processor in Show or Admin mode. Follow this link for more details.

CleanMyMac / Clean My Mac sometimes erroneously detects KLANG:app as BirdMiner malware

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KLANG:app containers are tested before uploaded to the download section of this website. CleanMyMac sometimes erroneously detects KLANG:app as BirdMiner malware. We can assure that this is a false positive and our developers have reached out to the clean my mac developers to resolve this warning on their end.

There is no need for additional tools such as CleanMyMac and they are known to cause performance issue. Please ignore this warning.

Why do KLANG show files and log files have a time offset?

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KLANG uses UTC timestamps throughout to support devices with multiple time zone settings simultaneously. This explains why you see a constant time offset.

See details here to determine the offset: https://en.wikipedia.org/wiki/Coordinated_Universal_Time

Do I need a WiFi router? Which kind is best?

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You only need a WiFi router, if you want to connect KLANG:app on smartphones or tables, e.g. for personal mixing or for a monitor engineer when working on the stage. A hardwired ethernet connection is always the best choice for critical communication links, e.g. when running the DiGiCo console integration. We recommend to use a hardwired ethernet connect whenever possible, especially for laptops or computers with an ethernet port.

There are two different frequency bands for WiFi – 2.4 GHz and 5 GHz. We recommend to use dual band WiFi routers or Access Points. The 2.4 GHz band might get very busy or noisy when several mobile devices are around. The 5 GHz band tends to be the better choice. In many systems it is possible to define unique SSID to the 2.4 and 5 GHz bands, so it is easy to see on a mobile device on which band you are working on. Modern mesh routers are more intelligent and tend to provide the best performance in all situations.

Error Code 5 with webroot on Windows

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This is a known issue with webroot.

Solution: get in touch with your system admin to disable webroot.

Why do I loose connection to the KLANG processor with a 10G network adaptor?

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Newer Mac computers might ship with a fast 10G network adaptor. This adaptor sometimes runs into communication issues if the connected device (e.g. a network switch) does not support 10G. In that case a significated percentage (e.g. up to 50%) of the network traffic might be dropped, but it is hard to troubleshoot as it still works from time to time. This issue has not been addressed properly by the manufactured of these computers, yet.

Solution: Use a USB Gigabit network interface.

What is KLANG’s software update release and product support philosophy?

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KLANG products are designed to be used for long periods of time and our philosophy will always be to try our best to offer support for as long as it is needed; however, this might become limited for various reasons, for example where we are depending on third party component suppliers, soft- and hardware developers etc. Our legacy products KLANG:fabrik (introduced in 2014), KLANG:vier and KLANG:quelle 19” are still receiving updates today, following this philosophy.

KLANG does not rely on rigidly fixed software update cycles (e.g. once or twice a year). Instead we aim to constantly maintain and improve the user experience, especially by releasing KLANG:app improvements to react to changes in smartphone or computer operating system updates as soon as possible.

Find the latest software updates here.

How many :apps can be connected to KLANG immersive processors?

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Our products are designed and tested to be used with at least 1 :app or :kontroller per mix, plus 2 :apps for engineers. In most cases is is possible to use even more apps, there is no fixed limit.

What operating systems are supported for KLANG:app?

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Officially supported operating systems for KLANG:app are Windows, Mac Os, Android, iOS.

Windows 7 and 10 32-bit and 64-bit are supported.

Mac OS X 10.11–13.0 are supported.

iOS – latest two versions are tested and supported.

Android – there are various different versions, which cannot be all tested in combination with different hardware of tablets and smartphones.

OxygenOS (OnePlus) might not work properly, this is officially not supported.

Windows Phones are not supported.

How can I store and recall presets, show files or mixes?

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Presets are by default stored inside the immersive processor hardware and can be recalled directly via KLANG:app. In order to backup presets or transfer them from one KLANG device to another, simply connect with KLANG:app go to the CONFIG > PRESET page, select a preset from the dropdown and click TRANSFER. Presets are interchangable between different immersive processors e.g. between KLANG:fabrik and KLANG:konductor.

More info on Preset…

How can I listen or CUE into mixes?

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All KLANG immersive processors allow for CUEing into all available mixes. This is particularly helpful for monitor engineers that need to constantly switch between mixes. Details on the CUE functionality can be found here.

Which DiGiCo consoles offer the KLANG console integration

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The KLANG console integration is available on the following DiGiCo consoles

  • SD series
  • Quantum series

Do I need a control computer for the DiGiCo console link?

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Yes. The KLANG DiGiCo Console Link requires a computer running KLANG:app for setup and for operation.

Is there a way to decrease :kontrollers Display brightness or turn them off?

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Yes, you can activate Dark mode/:kontroller blackout which turns all LEDs and Displays (except for the last one)off. This is particular useful for theatres when the stage should be as dark as possible. With a push on any rotary button, the dark mode can be exited. [KKA-120]

In order to revert all :kontroller back to normal operation, use “Switch lights back on”. Follow this link