Manuals

DMI-KLANG | Quick Start Guide

STEP 1 | CARD INSTALL

Install in a DiGiCo Console

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Any console with a compatible DMI card slot, e.g. Q2, Q3, Q5, Q7, SD12, S21, S31 or KLANG:konductor.

  1. Power off console / :konductor.
  2. Install DMI-KLANG in console DMI slot 2 (some consoles have degraded communication to DMI-KLANG in slot 1) or in an empty slot in :konductor.
  3. Power on console / :konductor..
  4. Make sure that DMI-KLANG is NOT selected as a clock source in the console or :konductor.

DMI-KLANG must be installed in Slot 2 in an Orange Box and also in Slot 2 in a DiGiCo console.

STEP 2 | CONTROL Network

Connect a computer or switch to one of the CONTROL network ports.

The Network LEDs will start to blink.

All network ports are internally connected to the same network switch/VLAN. Connect a console or any other device that should get forwarded multicast network packets to the CONSOLE port. This device will be able to communicate to DMI-KLANG and other devices connected via the Control ports, but this device will be not receiving multicasts via the Console port.

DMI-KLANG uses a DHCP client and will automatically configure its IP address.
If no DHCP server is present on the network a link-local IP address (169.254.x.y / 16) will be self-assigned.

STEP 3 | KLANG:app

Open KLANG:app and go to CONFIG > CONNECT and choose your device.

If the computer is connected via Ethernet, WiFi should be disabled as running two active network connections could interfere with the device discovery process.
No devices found? Check if one of the available IP addresses of the computer as shown in KLANG:app is in the same range as one of KLANG-DMI’s IP addresses (e.g. via KLANG control panel if the card is installed in a DiGiCo console or via the OrangeBox controller if installed in an Orange Box or via KLANG:app > CONFIG > INFO if the card is installed in a KLANG:konductor). Further, check computer’s network adapter for connection status.


STEP 4 | IO, ROUTING & CUE

The input and output routing of DMI-KLANG is fixed.

64 input channels from the DMI interface are directly routed as 64 input channels to the KLANG immersive mixing engine.

16 stereo mixes are routed back as Channel 1..32 to the DMI interface.

Output channel 33&34 contain the engineer CUE output.

STEP 5 | Console Integration

Follow this step by step guide to setup integration with DiGiCo SD or Quantum series consoles.

Step 6 | Enjoy Immersive In-Ear Mixing

  1. Go to CONFIG > CHANNELS and set colors, icons and edit channel names. Assign to individual groups.
  2. Create immersive in.ear mixes using STAGE and FADERS

Technical Info

Warnings & Precautions

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  • To reduce the danger of electrical shock, DO NOT remove covers. There are no user serviceable parts inside KLANG products. Please refer all servicing to qualified service personnel. DO NOT handle the power cord with wet or moist hands! Class I device: Connect only to main socket outlets with protective earth. Unplug main power cord to ensure an all-pole disconnection. Keep main power socket easily accessible at all times.
  • DO NOT expose this device to rain, water or other types of liquid or moisture (incl. splashing or dripping, dew or fog). Never place objects filled with liquids, such as vases, bottles or glasses on or near the device.
  • Operating Temperature: 0 °C to 50 °C (32 °F to 122 °F). Avoid exposing this device to sources of heat.
  • Using any audio system at high volume levels can cause permanent damage to your hearing. Set your system volume as low as possible. Avoid prolonged exposure to excessive sound pressure levels.

Compliance

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This device has been tested and found to comply with the requirements defined in: EN55103-1:2009, EN 55103-2: 2009, EN 55022:2006/CISPR 22:1997, CAN/CSA-CEI/IEC CISPR 22:02 and FCC 47 CFR, Part 15.

Safety

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EN 60065, 7th Edition, Rev.: 09/21/2012; CAN/CSAC22.2 No. 60065:03 (R2012). RoHS Compliant and Pb-Free.

WEEE – Recycling

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According to RL2002/96/EG (WEEE – Directive on Waste Electrical and Electronic Equipment) electronic equipment has to be recycled and does not belong in the standard waste. If you are unsure how to recycle this product please contact us and we will recycle the device for you.

FAQ

DMI-KLANG

What sample rates does DMI-KLANG support?

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It supports all sample rates that are supported by the host (console or Audio DMI card in slot 1 of an Orange Box) and it will follow automatically.

Does DMI-KLANG have root intensity EQs?

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No. DMI-KLANG does not offer EQs. This feature might be added in future KOS versions.

Can DMI-KLANG control an Orange Box?

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Yes, that is possible with KOS 5.5. Find out more…

How to backup all settings and collect log files?

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Where it used to be two different processes to gather log files and presets from KLANG hardware via USB export and email logs , K:a now collects all logs automatically. Follow this link for more details.

Can I protect channels from changes?

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Yes, channels can be hidden in KLANG:app running musician or personal mode and on kontrollers and therefore be protected from changes. Follow this link for more details.

How to change mixing parameters for many channels or mixes at the same time?

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You can set values for specific parameters for channels in all mixes. Follow this link for more details.

How to protect mixes with a password?

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It is now possible to enter a KOS Login Password. Users need to know this password to connect to the processor in Show or Admin mode. Follow this link for more details.

Do I need a WiFi router? Which kind is best?

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You only need a WiFi router, if you want to connect KLANG:app on smartphones or tables, e.g. for personal mixing or for a monitor engineer when working on the stage. A hardwired ethernet connection is always the best choice for critical communication links, e.g. when running the DiGiCo console integration. We recommend to use a hardwired ethernet connect whenever possible, especially for laptops or computers with an ethernet port.

There are two different frequency bands for WiFi – 2.4 GHz and 5 GHz. We recommend to use dual band WiFi routers or Access Points. The 2.4 GHz band might get very busy or noisy when several mobile devices are around. The 5 GHz band tends to be the better choice. In many systems it is possible to define unique SSID to the 2.4 and 5 GHz bands, so it is easy to see on a mobile device on which band you are working on. Modern mesh routers are more intelligent and tend to provide the best performance in all situations.

What kind of network switches work with Dante?

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Generally, managed switches with deactivated EEE are preferred for Dante networks.

Follow this guide to find the features you need.

How can I update DMI expansion cards?

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Login with KLANG:app to your :konductor. Go to CONFIG > INFO > SET > Update DMI cards.

The DMI card firmwares are included in the KLANG Operating System (KOS). A KOS Update might offer new firmwares, but they will never be installed automatically. Head to CONFIG > INFO to check if a new firmware is available for your DMI cards.

Here is a more detailed guide.

In which slot of an OrangeBox can DMI-KLANG be installed?

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DMI-KLANG can only be installed in slot 2 of a DiGiCo OrangeBox. Slot 1 is always the clock master, and since DMI-KLANG does not provide an audio clock, it has be in the second slot and get its clock from an audio IO card in slot 1.

What is KLANG’s software update release and product support philosophy?

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KLANG products are designed to be used for long periods of time and our philosophy will always be to try our best to offer support for as long as it is needed; however, this might become limited for various reasons, for example where we are depending on third party component suppliers, soft- and hardware developers etc. Our legacy products KLANG:fabrik (introduced in 2014), KLANG:vier and KLANG:quelle 19” are still receiving updates today, following this philosophy.

KLANG does not rely on rigidly fixed software update cycles (e.g. once or twice a year). Instead we aim to constantly maintain and improve the user experience, especially by releasing KLANG:app improvements to react to changes in smartphone or computer operating system updates as soon as possible.

Find the latest software updates here.

How many :apps can be connected to KLANG immersive processors?

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Our products are designed and tested to be used with at least 1 :app or :kontroller per mix, plus 2 :apps for engineers. In most cases is is possible to use even more apps, there is no fixed limit.

How many KLANG devices can be connected?

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Depending on your input channel requirements and the number of mixes required, more than one KLANG device can be connected to the same control network. Input channels arriving on KLANG:fabrik e.g. via MADI, can be routed to other KLANG:fabrik’s and KLANG:vier (48kHz only). Dante input channels can be routed to as many receiving devices as needed. Depending on the network load Dante Multicast flows have to be used and managed switches with proper IGMP snooping and QoS configuration should be used.

Most KLANG immersive processors can be configured to work in a cascade of units.

There is no limit other than your network limitiation as to how many KLANG:fabrik and KLANG:vier can be added to your network. KLANG:app will show each KLANG device available on your network.

How can I store and recall presets, show files or mixes?

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Presets are by default stored inside the immersive processor hardware and can be recalled directly via KLANG:app. In order to backup presets or transfer them from one KLANG device to another, simply connect with KLANG:app go to the CONFIG > PRESET page, select a preset from the dropdown and click TRANSFER. Presets are interchangable between different immersive processors e.g. between KLANG:fabrik and KLANG:konductor.

More info on Preset…

How can I listen or CUE into mixes?

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All KLANG immersive processors allow for CUEing into all available mixes. This is particularly helpful for monitor engineers that need to constantly switch between mixes. Details on the CUE functionality can be found here.

Which Sampling Rates are supported?

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KLANG:vier can receive (Dante and ADAT comp.) and transmit (Dante) audio with 44.1 and 48kHz.

KLANG:fabrik can receive and transmit digitial audio (Dante, MADI, ADAT comp.) with single speed sampling rages 44.1/48kHz and double speed sampling rates 88.2/96kHz. At double speed, ADAT comp. inputs and outputs use SMUX format. MADI input can receive 28/32channel with high frame rate and SMUX. Transmit is always high frame rate with 32 channels.

KLANG:quelle can receive Dante audio with 44.1/48kHz, 88.2/96kHz and 176.4/192kHz.

KLANG:vokal, DMI-KLANG and :kontroller and :konductor can work with 48kHz and 96kHz and offer the exact same channel count / mix count with both sample rates.

 

What is a mix or an output? Is it mono or stereo?

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A mix (or :output as labelled on the back of e.g. KLANG:fabrik) always refers stereo pair of output channels. In order for the 3D processing to work the connection between our immersive KLANG in-ear mixing processor and the in-ears / headphones has to be stereo as well.

Do I need a control computer for the DiGiCo console link?

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Yes. The KLANG DiGiCo Console Link requires a computer running KLANG:app for setup and for operation.

Is there a way to decrease :kontrollers Display brightness or turn them off?

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Yes, you can activate Dark mode/:kontroller blackout which turns all LEDs and Displays (except for the last one)off. This is particular useful for theatres when the stage should be as dark as possible. With a push on any rotary button, the dark mode can be exited. [KKA-120]

In order to revert all :kontroller back to normal operation, use “Switch lights back on”. Follow this link for more details.

Do I need special headphones or in-ears to experience 3D sound?

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No. KLANG incorporates binaural technology and processes the sound inside a KLANG processor to work with your own pair of standard stereo headphones or in-ears. In fact, it is not important if your headphones are open or closed, electrostatic, dynamic or use balanced armature drivers as most in-ears do. You can use universal fit in-ears or custom molded in-ears. Just make sure that the polarity is correct and the left and right signals go to the correct ears.

Which DiGiCo consoles are compatible with DMI-KLANG

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DMI-KLANG can be installed in the DMI slots of the following DiGiCo consoles:

  • Quantum 7
  • Quantum 5
  • Quantum 338
  • Quantum 225
  • SD12
  • S21, S31

Is it Personal Monitoring System or is it a tool for Monitor Engineers?

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Both.

The KLANG system is designed to be very easy to use especially if you don’t have years of experience in mixing monitors. The 3D in-ear mixing functionality enables musicians to get a very transparent and natural in-ear / headphone mix and a very short time.

At the same time, our products and especially KLANG:app offers all features experienced sound engineers or monitor engineers expect when working with a mixing tool for the live or studio market. Especially features like CUE mixing for musicians is a feature you want to use at mixing monitors constantly.

Why are all other groups turned down if I increase the volume of one group?

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KLANG:app and KLANG:kontroller offer customizable DCA groups for an improved mixing workflow e.g. during a show. By default, the volume of all other groups is decreased when the volume of one group is increased. This helps to keep the sound pressure level approximately the same and prevent the mix to get louder.

However, if you want to deactivate relative DCA group mixing go to KLANG:app > CONFIG (requires Admin mode to change this setting) > INFO > SET > Disable KLANG:app Relative Group Mixing

In order to change the behavior for KLANG:kontroller login with KLANG:app to your KLANG:kontroller (requires Admin mode to change this setting) > INFO > SET > Disable Relative Group Mixing.

What do the red or green icons above CONFIG stand for?

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From left to right.

“C” stands for Clock

  • green: clock sync is OK.
  • red: there is a clock error

Change and monitor clock settings in CONFIG > ROUTING.

“N” stands for Network

  • green: Connection and ping time to KLANG processor OK
  • orange/yellow: some pings did not come through or the ping time is very long > Network problems or processor overload
  • red: connection to KLANG processor lost or communication too slow > check network settings and processor.

Take a look at CONFIG > INFO more details.

 

“D” indicator (DiGiCo console is Init Master) /
“K” (KLANG is Init Master) indicator above CONFIG /
“T” (Throttling is active) network messages are currently slowed down as there is a lot going on.

  • <No indicator>: Mixing Console Link Mode is set to OFF
  • Blinking Green: Mixing Console Link Mode is set to Setup
  • Static: Mixing Console Link Mode is set to Active
  • Blinking Red: Link Mode is set to Active but NO Mix or NO Channel Mappings are set.
  • RED: Console Link connection not working / lost connection
  • YELLOW: Console Link connection issues, loosing connection
  • GREEN: Console Link connection OK and working.

More info on the console integration 

 

How do I exchange presets between different processors?

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Presets are interchangeable between all KLANG immersive processors.

If the presets contains less input channels or less mixes these settings will be added from the default file. In case the preset has more mixes or more input channels than the processor offers the first mixes and first channels will be loaded until the maximum is reached.

More info on Preset…

What mixing consoles can be connected?

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Any digital mixing console with either ADAT / optical outputs or the Dante AoIP protocol or AES67 support or MADI BNC or Optocore.

Which Characters are allowed for Preset Names?

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Preset names shall not include blank spaces or any special characters such as  \“#@,;:<>*^|?\\/ etc.

Allowed characters are ‘a–z’, ‘A–Z’, ‘0–9’, ‘-‘, ‘.’, ‘_’

Can I remote control the system via MIDI or OSC?

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Yes, that is possible.

KLANG:app, all KLANG processors and :kontroller exclusively communicate with each other via OpenSoundControl (OSC) messages. Find all details about the OSC messages in the OSC Reference Guide.

KLANG:app can further be controlled via MIDI / MCU.

There are also flexible third party converters from OSC to OSC or MIDI to OSC available, such as OSCulator. In this way, mixing console commands like snapshot recall or fader comnands can be converted. Additionally, tools like touchOSC can be used to design specific graphic interfaces if required.

Why is the KLANG sound so much more transparent?

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Our hearing always relies on spatial cues and is trained to listen to different directions. Once we concentrate to listen to sound coming from a specific location (hitting our ears from a certain angle) the other sounds from other directions are blended out immediately. With KLANG:fabrik and KLANG:vier this spatial cues are delivered through your in-ears and headphones and your ears can work in the same way they are used to do. This feels very natural and is not tiring for your ears. That is the reason why many musicians still feel relaxed when playing live or in the studio through KLANG’s 3D mixing.

Without KLANG? If your ears don’t find these spatial cues in your sound mix, you have to concentrate on specific timbres or sounds of instruments. What happens then, you have to think e.g. how a violin sounds like and then find the violin like sound character in a one-dimensional sound mix. This is a very challenging task for your ears and your brain. No matter how experienced you are with this, 3D in-ear mixing relieves your ears.

Do I need an iPad, Tablet or Smartphone?

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It depends. If you want to use the KLANG processor a personal monitoring system all musician should have access to their mixes.

This can either be done with KLANG:app on smartphone or tablets or with KLANG:kontroller. This works of course at the same time, it’s completely your choice.

My device shows MMC error or its status LED is red

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Get in touch with our support team via our website and include a brief error description, what happened before the issue occured and include the serial number of your device. If this occured right after a KOS update via USB, also send the log files created on the USB drive during the KOS update procedure. Also include the last KOS version installed on the device.

Customer Support: klang.com/contact/

Follow these steps, stop once device is booting normally again:
1) Start a video recording of the display or LED and restart device.
2) Perform a USB KOS Update, it might take up to 30s until display or LEDs are lid
3) If display shows “MMC error” MMC card needs to be reseated/renewed
– :kontroller needs to be sent in for service. Last display is blinking yellow.
– :vokal/:konductor
Remove the cover plate (4 screws, rear panel, right side, opposite to power inlet),
Re-seat micro SD card(s). Push on the card, take it out, wipe contacts, push in again. Do the same for the other card on :konductor. Power :vokal/:konductor on.
– Remove DMI-KLANG. Re-seat micro SD card. Push on the card, take it out, wipe contacts, push in again. Install DMI-KLANG again.
4) Perform a KOS Update via USB.
5) Replace micro SD card / Customer support will help you with this process.

Still Have Questions?

Contact us here